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Joslin Diabetes Center Joslin Care Coordinator (Medical Assistant/Phlebotomist) in Boston, Massachusetts

The Joslin Care Coordinator (Certified/Registered Medical Assistant) assists patients, providers and staff in a courteous and professional manner throughout the patient’s visit.

Hours are Monday-Friday 9:00 am-5:30 pm.

  • Maintain a clean and safe work area/exam room at all times

  • Greet patients by name (HIPAA compliant); identify self and explain your role

  • Properly identify patient (verify name, DOB) and label specimens/tubes

  • Perform finger sticks and phlebotomy and collect appropriate specimens

  • Obtain blood pressure, pulse, temperature, weight and height as appropriate

  • Label and download patient meters/pumps and print reports whenever needed

  • Assist with updating patient’s medication and pharmacy information

  • Perform data entry efficiently in NextGen and LIS

  • Assist patients with getting ready for provider visit as needed

  • Provide mobile phlebotomy assistance in other areas of clinic as needed

  • Recognize low blood glucose and administer treatment according to clinic protocol

  • Initiate 1903 call whenever needed

  • Assist in training new personnel in the Clinic as appropriate

  • Clean and restock Central Work Up and Units as needed

  • Assist providers and patients with scheduling of appointments when appropriate

  • Other duties as assigned.

  • High School diploma

  • Graduate of an accredited medical assistant or phlebotomy program

  • Minimum 1 year of phlebotomy/medical assistant experience preferred

  • Cardio Pulmonary Resuscitation (CPR) -American Heart Association (AHA)- certified preferred

  • American Society for Clinical Pathology (ASCP) phlebotomy license or equivalent preferred

  • Proficient computer skills

  • Effective organizational and interpersonal skills to anticipate and react to the needs of patients and medical staff

  • Ability to function in fast paced, diversified work environment

  • Excellent communication skills

Requisition Number (add R/N and FY after populates): R3353-21

External Company Name: Joslin Diabetes

External Company URL:

Street: One Joslin Place