Splunk Industry Technical Lead, Telecommunications & Media (Individual Contributor) in Boston, Massachusetts

Title: Industry Technical Lead, Telecommunications & Media (Individual Contributor)

Location: Global Role (U.S., EMEA and APAC cities)

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

The Role

Are you passionate and a SME within the Telco & Media Industry? Do you love evangelizing and selling groundbreaking technology and want to help take businesses to the next level? If you answered yes to these questions we have a home for you at Splunk. In this role you will act as a trusted domain expert through the execution of sales plays and workshops for customers and prospects, and you will work collaboratively with Splunk’s field sales teams. In addition, you will help build technical assets for the field, which will be used as the basis to drive campaigns and opportunities, specifically demos, use cases, and extensions to Splunk Essentials.

About the Team

This role is part of the Global Field Specialization team responsible for helping the field create, grow and speed sales opportunities to close while enabling the entire Splunk eco-system with its domain expertise to increase skills. The position reports to the AVP Telco, Media and Healthcare.


You will establish credibility with the field organization as a technical expert in Telco Media, providing incremental value to the selling motion and customer interactions. In addition, you will:

  • Work our Partner organization, including key SI’s in support of our indirect selling and enablement efforts

  • Develop demos, customer stories, and solutions specific to Telco & Media building a set of supporting technical tools for the sales and marketing teams.

  • Deliver specific demonstration guides and other materials tied to sales plays and opportunities, to create, grow, and accelerate pipeline opportunities.

  • Evangelize the Splunk Telco Media solutions internally with our field organization and externally with partners up-leveling everyone’s knowledge of the Communications industry and Splunk’s capabilities.

  • Execute workshops and other meaningful engagements publicly at SplunkLive and .conf or similar venues.

  • Drive the Telco Media specific solutions pipeline and adoption with existing customers and prospects.

  • Assist the field in building, growing, speeding, and winning Telco Media business.

  • Work closely with supporting teams as a field guide to improve messaging, field needs and enablement, competitive positioning, packaging and pricing.


  • 8 + plus years of high tech field experience in CSM, sales engineering, professional services, or consulting and evangelizing a complex software to with Telco Media (Fortune 1000 to 50 businesses)

  • 7+ years in system solution sales within large Enterprise accounts.

  • Strong communicator with ability to lead a virtual, extended Telco technical team globally

  • Excellent understanding of the Communications & Media ecosystem, and industry issues.

  • Experience in successfully executing complex sales cycles and or projects in Telco industry

  • High ethics, integrity, and humility and be able to work with other teams.

  • Bachelor's Degree or equivalent experience, ideally in an engineering or Computing related subject.

Desired Qualifications

  • Deep industry knowledge spanning traditional IT and application development disciplines.

  • Familiar with product roadmap planning to incorporate customer requirements into Splunk service offerings.

  • Demonstrated leadership of cross-functional teams tasked with full life-cycle support.

  • Ability to build and maintain high credibility with sales teams, strategic customers and partners.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

Thank you for your interest in Splunk!

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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