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Goodman Solutions Independent Contractor (1099) - In-Home Assembly Installation Technician - Boston, MA in Boston, Massachusetts

Independent Contractor (1099) - In-Home Assembly Installation Technician - Boston, MA - (20001738)

Description

Independent Contractor (1099)

Essential and Primary Functions:

  • Drive a delivery truck, cargo or sprinter van, and follow a time schedule.

  • Ability to manage and record inventory movements within a warehouse setting.

  • Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer’s home.

  • Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings.

  • Take precise measurements to ensure accurate fit of Products in the customer’s home.

  • Collect proof of delivery, printed or digital signatures from the customer on required forms.

  • Collect non-cash payments from customers, if applicable, via payment application.

  • Accurately and thoroughly complete required printed or digital logs and reports.

  • Keep a clean and tidy work area at the customer’s home, including wearing booties inside the home, post-assembly removal of packing materials and debris from the customer’s home.

  • Must be able to meet the required physical demands listed below, including but not limited to, lifting and moving up to 50-200 pounds on a regular basis with the help of a lifting partner or a dolly.

  • Responsible for serving as the customer’s primary point-of-contact during delivery and assembly and ensuring the customer experience is second-to-none.

Other Functions:

  • Communicate well with customers, employees, and various company departments.

  • Must be team-oriented and work well with others.

  • Must be able to work with minimal supervision and in accordance with all safety standards.

  • Needs to be self-motivated.

  • Ability to use reason and judgment to solve any problems or issues that may arise.

  • Must maintain superior customer service, professionalism and a positive attitude to ensure the highest level of customer satisfaction.

  • Inspect delivery vehicle pre- and post-service trips to ensure it is clean and organized and monitor its maintenance and repair in accordance with company policy.

  • Meet all company and industry safety requirements.

  • Place orders for supplies.

  • Performs other job-related duties as required by business needs.

Qualifications

Minimum Job Requirements:

  • At least 21 years of age and legally able to work in the United States.

  • 1-year experience in similar “white glove” customer service functions.

  • Must be able to provide a W9

Knowledge, Skills and Abilities:

  • Advanced knowledge of hand tools and power tools.

  • Basic computer skills (e-mail, mobile apps) and experience operating mobile devices.

  • Available to work a flexible work schedule (weekends / holidays / evenings).

  • Able to work in fast paced fluid environment.

  • Reliable attendance record: on time every day required.

  • Ability to maintain confidentiality of customer purchases or records.

Certificates, Licenses, Registration and Requirements:

  • Must possess a valid driver’s license.

  • Must possess appropriate licenses such as low voltage, HVAC, plumbing, as well as other required licensing depending on the Product being installed.

Physical Demands:

  • Must be able to lift and move large, bulky and/or heavy merchandise up to 200 lbs. multiple times a day, with help of a lifting partner or dolly multiple times a day.

  • Must be able to work 8-10-hour days and perform repetitive bending and twisting motions.

  • Must be able to push/pull and lift at or above chest level.

  • Must be able to climb in and out of the cab and box truck and move equipment up and down staircases.

  • Must be able to consistently perform firm hand grips of >50lbs.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • Ability to drive a cargo van or 14’-26’ straight truck and potentially operate a lift gate.

  • Comfortable working outdoors in all types of weather conditions.

Primary Location: United States-MA-Boston

Job: Operations

Organization: GOODMAN

Job Posting: Nov 17, 2020, 10:15:01 AM

Req ID: 20001738

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