Michael Page International Inc. Implementation Specialist - (French Speaking) | L&D SaaS in Boston, Massachusetts
Work closely with Sales and Customer success to ensure a smooth post sale client passover and delivery
Quarterback the post sale customer journey from a technical perspective
Guide the customer through their roadmap on the journey to implement and launch the product
Set up and launch the client on the company platform
Provide account specific management and coaching to key stakeholders
Maintain all key activity in the CRM system
Provide insights and data to the client to propel their usage
Run client workshops and meetings as needed
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The ideal candidate brings:
Proficiency in both english and french
2-4+ years of implementation, delivery or onboarding experience within the tech environment
Prior experience onboarding clients in a complex environment
Ability to work in a fast paced environment and hold yourself to deadlines
High level of attention to detail
Excellent written and verbal communication
My client is global market leader in executive coaching and leadership development SaaS. They are an early stage company who continuously receives ample funding and has maintained around 50% YoY growth over the last few years.
$65-85k base salary
Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Opportunities to invest in your own learning & development
Michael Page International Inc.
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