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State of Massachusetts Highway Liaison - Legislative Affairs in Boston, Massachusetts

_About MassDOT:_ An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. MassDOT’s divisions include: Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization. MassDOT’s goal is to provide employees with greater flexibility in when and where they work while continuing to execute MassDOT’s Safety and Customer Service Mission. Furthermore, MassDOT will be doing our part to lead by example in reducing congestion and greenhouse gas emissions by minimizing overall workplace commuting travel during peak hours through telework and schedule flexibility. This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed. _Position Summary:_ The Highway Liaison will be assigned to the Office of Legislative Affairs and will work closely with management staff and others to promote significant road and bridge projects throughout the Commonwealth. This position is the “face” of MassDOT’s capital projects, and will work with the Highway Division, vendors, and other MassDOT stakeholders to promote the projects, serve as a point of contact for questions, and disseminate information to the public. The Highway Liaison will also build and maintain relationships with the Massachusetts State Legislature, internal MassDOT stakeholders, the media, and the public. An ideal candidate for this role will be an excellent communicator, thrive in a fast paced and ever-changing environment, and demonstrate a passion for public service. _Duties and Responsibilities:_ * Serve as point of contact for legislators on any MassDOT project related inquiries. * Staff and coordinate all public facing project meetings as they pertain to elected officials. * Assist Highway Districts in coordinating local elected officials’ interactions on MassDOT Highway events. * Assist Highway District in matters as they relate to Local elected officials. * Coordinate meetings and briefings with elected officials as they relate to MassDOT projects. * Lead outreach plan coordination between divisions relating to elected officials and community stakeholders. * Elevate research and respond to elected official related inquiries with Mass highway Division. * Support district staff as needed with local public engagement needs. * Coordination and development of civic/community outreach and integration programs. * Dissemination of project and program planning, construction, and mitigation efforts and information to the public. * Facilitate/coordinate civic and community meetings relevant to specific projects (both in person and virtually). * Respond to public inquiries (telephone and e-mail) regarding MassDOT construction projects. * Assist in development of statewide policies and practices to notify the public and media about MassDOT construction projects. * Initiate and maintain regular contact with relevant private, local, state/federal agencies, local municipal/state officials, and others to exchange project and other information and/or resolve problems; and perform related work as required. * Creation of written informational materials and presentations. * Act as the point of contact for the public, the media, and other state agencies regarding MassDOT capital projects. * Other duties as necessary. _Preferred Qualifications:_ * Excellent written and verbal communication skills. * Proficiency in the Microsoft Office Suite (Excel, PowerPoint, Word, etc.) * Excellent customer service skills. * Demonstrated ability to multitask and prioritize tasks in a fast-paced environment. * Strong interpersonal skills, including the ability to build and maintain relationships. * The ability to collaborate with multiple stakeholders and address competing priorities in a cooperative manner. * Prior experience with state legislature is a plus, but not required. Based on assignment, this position may require the ability to travel to various locations across the Commonwealth. Please note: this position is expected to attend off hours meetings and events as necessary. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: No substitutions will be permitted for the required (B) experience. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Massachusetts Department of Transportation *Title: *Highway Liaison - Legislative Affairs Location: Massachusetts-Boston-10 Park Plaza Requisition ID: 230004TZ