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Microsoft Corporation General Manager, Modern Work in Boston, Massachusetts

The General Manager, Modern Work within the Small, Medium, and Corporate (SMC) customer segment leads an organization of sales specialist and technical sellers to provide and sell the best-in-class Solutions to our SMC customers, building the momentum into this new AI-era for our customers & partners. The SMC West Leader provides sales leadership and technical thought leadership to accelerate our customers’ digital transformation and is a great sales coach and leader, has a challenger mentality, is fluent in sales-leadership practice and contributes with vision and flawless execution of solution and technical sales across different customer scenarios.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Drive customer success through inspirational sales leadership

  • Inspire managers and individuals in the organization and foster a culture of customer-centricity, accountability, collaboration and achieving big bold goals

  • Lead organization to drive Digital Transformation and AI-enabled projects through business outcome selling & expanding customer IT and Business connections

  • Work closely with key, prioritized partners to expand the teams sales capabilities and reach in your area.

Lead digital transformation strategy & execution across the enterprise for Moder Work Security & Compliance business

  • Enable and empower specialist sales and technical specialist managers to drive cloud business growth at or above targets and accelerate customer value realization through cloud services consumption in Modern Work & Security business.

  • Influence the technical and product leadership agenda across the organization within the enterprise operation model.

  • Drive influence with CISO and other CxOs.

Provide technology thought leadership to customers by aligning technology solutions to their digital transformation and AI needs

  • Lead by example, personally engaging at CxO level to support and coach teams on new opportunity discovery and acceleration;

  • Lead and drive as a role model the external agenda of all sellers to build and influence the market

  • Lead & coach sales and technical specialist managers to drive end-to-end business solutions in Modern Work Security & Compliance business, increasing customer and partner satisfaction and average deal sizes year over year

Growing share faster than competitors through best-in-class sales execution

  • Ensure appropriate rolling quarter qualified pipeline in place and consumption targets: Specialist sellers directly responsible for closing majority of the cloud revenue and consumption, clear impact by technical specialist through owning customer technical decisions.

  • Consistent coaching rhythms in place, following Microsoft’s sales coaching and execution framework.

Create clarity, generate energy and deliver success through an impactful people and readiness agenda

  • Increase workgroup health- building an organization that is stronger tomorrow than today.

  • Increase organizational capabilities aligned to our future market needs.

  • Develop a high-performing team by hiring diverse talent, prioritizing development, leading by example and by preparing people for career growth.


  • Embody our culture and values


Required/Minimum Qualifications

  • 11+ years of technology-related sales or account management experience

  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years of technology-related sales or account management experience

  • 3+ years of people management experience

Additional or Preferred Qualifications

  • 7+ year(s) of people management experience.

  • Deep knowledge and sales experience in Productivity & Security software suites, Microsoft Modern Work; Security & Compliance, Crowd Strike, Okta, etc,.

  • Spanish language proficiency

Digital Solution Area Specialists M6 - The typical base pay range for this role across the U.S. is USD $155,000 - $240,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,500 - $263,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until July 18, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .