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CBRE Facilities Operations Manager- Facilities Management in Boston, Massachusetts

Facilities Operations Manager- Facilities Management

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Facilities Management


Augusta - Maine - United States of America, Bangor - Maine - United States of America, Boston - Massachusetts - United States of America, Brunswick - Maine - United States of America, Lewiston - Maine - United States of America, Nashua - New Hampshire - United States of America, New Haven - Connecticut - United States of America, Portland - Maine - United States of America, Winslow - Maine - United States of America


The purpose of this position is to lead Facility Management (FM) operations at a campus of buildings in a Life Sciences Manufacturing company. FM includes equipment and facility maintenance, building and grounds as well as management of supplier services.

Offering competitive pay and benefits with the potential for relocation assistance. This is a great opportunity to grow within the Life Sciences/ Pharmaceutical space with the ability to lead and grow a high-performing team.

The physical site is located in Winslow, ME.


Develops and maintains positive relationships with clients. Leads client business review meetings including financial and KPI review.

Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.

Responsible for facilities audits/inspections and reports. Manages actions resulting from these audits.

Obtains and reviews price quotes for the procurement of parts, services, and labor for projects and maintenance activities. Evaluates annual budgets for savings opportunities including vendor consolidation, pricing negotiations and evaluating potential for self-performance.

Prepares project and operating budget and variance reports. Total budget accountability over $3 million.

Manages vendor relationships and trains vendors on work order and billing procedures.

Utilizes client Maintenance Management System to set up Preventative Maintenance job plans and schedule frequency. Evaluates opportunities for Predictive Maintenance to save costs and increase maintenance effectiveness.

Provides process and procedure training. Evaluates team training compliance.

Conducts financial/business analysis including preparation of reports for client review.

Responsible for the strategic and continuous improvement agenda for the organization.

Manages small projects (non-capital) including fit and finish, equipment installations and major repairs. Must adhere to compliance based Standard Operating Procedures (SOP’s)

Manages adherence to site KPI’s required by CBRE contract.

Other duties may be assigned.


Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members and other leaders to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associates degree or Bachelor’s degree preferred with focus on business, technical or management areas. Prior leadership experience required.

Must be proficient at managing budgets and financials.

Experienced in managing suppliers, overseeing sourcing efforts and negotiating with suppliers.

Experienced in managing Facility or Operations Maintenance team or function in a manufacturing environment.

Life Sciences manufacturing experience preferred.

Experience in a highly regulated, procedure driven environment required.

Highly prefer experience in GMP/ FDA regulated environments.


Facility Management certification preferred. Driver's license may be required.


Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Experience in leading business review meetings. Ability to respond effectively to sensitive issues. Ability to manage critical client relationships.


Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. Experience in being responsible for a mult-million dollar budget required.


Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.


Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Advanced skills in working withing a Maintenance Management System. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of contracts and related documents.


Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)