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Tillingers Concierge, Inc. Errand Runner (Part-Time) in Boston, Massachusetts

As an essential extension to the convenient services offered by Tillinger’s, City Schleppers (what we call our Errand service) provides clients with the highest quality errand services, custom tailored to their individual needs. This hospitality service extends the Signature Service client experience through high-impact touch points and attentive service...adding an extra hand to our network of residential clients who need help accomplishing their daily tasks and running errands.

This position is part-time, 20+ hours per week; additional hours may be required but vary by the week, based on business needs. Your availability must be between business hours, Monday-Friday, with flexibility to provide support outside of regular business hours, as requested. Preference will be given to candidates with flexibility to accommodate business needs.

DUTIES AND RESPONSIBILITIES:

  • Execute personal errands for clients, based on their unique needs – ranging from grocery shopping, package/merchandise returns and deliveries, bringing vehicles to dealerships for inspections and service, and assisting with monitoring residential units when contractors are in the unit for utility appointments or repairs.

  • Perform routine errands and administrative support for the Corporate Office, as needed by Management.

  • Provide immediate support to VIP Services with fulfillment of specialized service requests, assisting in the coordination of project deliverables.

  • Facilitate the delivery of collateral, inventory, and other important deliveries to/from remote Concierge Desks.

  • Ability to serve as a Concierge, Door Person, or Lobby Attendant, as needed (training provided).

  • As a brand ambassador, actively endorse City Schlepper services to existing and potential clients through engagement, discussion, and vibrant visibility of the service logos and slogans on apparel.

  • Foster a positive team environment.

  • Maintain accurate and comprehensive records and receipts.

  • Additional duties as assigned.

REQUIREMENTS AND QUALIFICATIONS:

  • Strong knowledge of the Greater Boston area, including efficient transportation solutions.

  • Valid Massachusetts Driver’s License and clean driving record.

  • Graduate or student of an accredited college or university preferred.

  • Ability to flex weekly work schedule to meet business needs.

  • 1-2 years experience in the hospitality and customer service industries, preferred.

  • Ability, willingness and excitement to be around animals. (ie. dog walking)

  • Positive, outgoing, and attentive demeanor.

  • Strong oral, written, listening, and organizational skills.

  • Ability to demonstrate a history of proven reliability and consistency.

  • Proven capacity for conflict resolution and strong problem solving among staff, clients, and residents/tenants.

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