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Manulife Employer Market Solution Owner in Boston, Massachusetts

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Market solutions is a newly built function in John Hancock, responsible for bringing major new solutions to market with speed, and then quickly scaling them to meet business goals.

The Employer Market Solution Owner is responsible for anticipating market needs and providing recommendations for business action in a key growth channel for John Hancock, Employer Markets.

This person will work with peers and leaders across multiple life insurance fields – including product management, marketing, distribution, underwriting, IT and operations – to ensure that all facets of John Hancock’s Employer Market solutions meet the need of a highly competitive brokerage market. The Employer Market Solution Owner will be a subject matter expert (SME) for internal stakeholders and external distribution partners regarding any employer solution in market and any that are in development.

This person will:

  • Recommend business actions that result in achieving a bold multi-year growth plan, through a deep understanding of market dynamics, distributor needs, and John Hancock capabilities

  • Anticipate market opportunities by using market research, insights, and close relationships with key internal and external partners.

  • Collaborate with Divisional and National Account sales leaders, as well as Insurance Marketing leaders, to provide sales team with the vital tools to optimally communicate the differentiated value of our solutions.

  • Act as a subject matter authority for external distribution partners, offering mentorship and support as needed, and coordinating with other SMEs to ensure alignment.

  • Work closely with cross-functional teams, including Product Managers, Product Owners, Marketing, and Operations, to drive the success of the solutions.

  • Stay updated on industry trends, competitive landscape, and regulatory changes that may impact the market positioning of the solutions.

  • Collaborate with partners to develop and implement market success strategies for each solution, ensuring a common understanding of market opportunity, fit, and marketing and distribution strategies.

  • Provide regular reports on project status to stakeholders throughout the business, highlighting key achievements, challenges, and successes.

How will you create impact?

Through a deep understanding of the customers and distributors we serve, you will work across all functions and capabilities to ensure near and long-term success of our Employer Market solutions

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

  • 10+ years of experience delivering results in a market-facing role within the life insurance brokerage industry

  • Experience in product management, product marketing, or business development highly desirable.

  • Proven understanding of market dynamics, customer needs, and competitive landscape within the financial services industry.

  • Excellent analytical and critical thinking skills, with the ability to anticipate market opportunities and provide actionable recommendations.

  • Effective prioritization and project management skills, with the ability to handle multiple initiatives simultaneously.

  • Outstanding communication and presentation skills, with the ability to influence and collaborate with cross-functional teams and external partners.

  • Strong leadership capabilities, with the ability to get results and foster a collaborative and innovative work environment.

  • Excellent relationships, internally and externally – a sought-after source for insights and ideas to drive market success

  • Outstanding communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

  • Dynamic presenter

  • Strategic problem solver

  • This is a hybrid role, located in Boston, requiring at least 2-3 days per week in our Boston office

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you:

  • Values-first cultureWe lead with our Values every day and bring them to life together.

  • Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

  • Continuous innovationWe invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

  • Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.



About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$114,975.00 USD - $206,955.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)