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Dunkin' District Manager in Boston, Massachusetts

AREA: Retail District Manager Reporting Relationship: Reports to and functions under the general direction and supervision from the President / CEO. Purpose: This position oversees the operation of several retail stores within a defined district. Here's What's In It For You: To keep our amazing team running, employees at our Dunkin’ Restaurants enjoy a bunch of great perks: Discounted college degree program Career development and growth Training and ongoing development opportunities Competitive Pay Paid Time Off* Bonus potential* Healthcare* 401K Qualifications: Bachelor’s degree or equivalent work experience; 3-5 years of food service experience desirable. Displays good oral and written communication skills. Displays good judgment and reasoning ability; displays conflict /dispute resolution skills. Displays good interpersonal skills, ability to lead, manage, and supervise others. Ability to work irregular schedule, including nights and weekends. Knowledge and ability to analyze and manage finances and budgets. Knowledge of federal, state, and local labor law. Ability to use computers and a wide variety of software programs for word processing, data, and information management. Food Handler Certification (SERV Safe Certified). Duties and Responsibilities: Develop a team organization within their district that can support and carry out all needs and requirements (Bench Strength). Develop a culture of hospitality in stores. Develop an organizational culture of career growth and opportunity. Responsible for staffing store management positions and general operations of 5-8 stores according to Watermark Donut Company policies; accountable for business results. Ensures compliance with all company policies and objectives, federal, state, and local health, sanitation, and labor laws. Participates in the planning, implementation, and follow-up of marketing promotions, new product introductions, and public relations programs. Responsible for maintaining and implementation of Dunkin’ standards. Responsible for managing and reviewing store manager’s performance including annual performance review. Monitors store-level training growth of employees (Expert Certifications). Responsible for training and professional development of store mangers and assistant store managers. Ensures compliance with store budgets, audits, store safes, store cash outs, back-office reports, inventory levels, stock rotation, etc. Analyzes sales/financial results, recommends, and implements solutions to meet financial objectives. Physical Demands And Working Conditions: W ork requires frequent travel between main office and stores with exposure to all types of weather, driving/walking conditions, and associated risks. Work involves prolonged periods of sitting, standing, and walking, routine bending and stooping, and may require the lifting and carrying of up to 50 pounds. Concrete and tile floors are tiring to walk/stand on and may be slippery. Beverage brewing and heating equipment, other hot tools and equipment, and knives present a risk of burns and cuts. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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