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Alexion Pharmaceuticals Director, Patient Access Strategy in Boston, Massachusetts

This role may be either based in an Alexion US Office Location or Remote

Position Summary

The Director, Patient Access Strategy, will drive the Alexion patient access strategy for all US approved products. The patient access strategy is intended to ensure patients have access to therapy via needed support programs and services which will support patient acquisition and retention, including compliance, by removing non-clinical barriers to therapy. The specific focus for this role is: Reimbursement Services, Financial Assistance Programs, Vaccination Support, and Healthcare Reform’s impact to patients. This role will own the development, implementation, and management (including any external vendors) for these programs for current products as well as future launches. This role will provide critical strategic leadership within Patient Services and across Alexion's Commercial organization.


The Director, Patient Access Strategy, will drive the overarching strategy for Alexion's Financial Assistance and Reimbursement programs including purpose, design, approval, implementation, and ongoing management. The role will partner closely with PS leadership and cross-functional partners on the development and management of the programs.

  • Lead the process to design and recommend patient access strategies that are aligned to brand objectives, patient needs, and commercial goals

  • Work with launch teams to understand needed strategies and support for new products including pre-policy access strategies developed in partnership with Market Access.

  • Establish, and maintain cross-functional partnership with Market Access, Marketing, Patient Services, and Government Affairs to create tactics supporting business critical strategies associated with the Affordable Care Act and other insurance landscape evolutions. Partner with key stakeholders to create a vision and measures of success of how new insurance opportunities can drive overall patient health, access to therapy via insurance, and overall brand success.

  • Follow changes to business environment to understand their impact on existing programs or the need for new programs including eligibility, support levels, and program scope

  • Manage existing programs including vendor management, business rules, KPIs, and success factors to understand areas of continued improvement

  • Monitor the US healthcare environment in close partnership with Market Access, Government Affairs, and others to understand environmental factors and their impact to patients Work with PS Operational Leaders on the successful implementation, training, and day to day execution of the different support programs

  • Collaborate with Market Access Team to understand payer access strategies for Commercial, Medicare, and Medicaid books of business and its impact on patient access tactics

  • Design programs in partnership with Legal and Compliance partners to ensure full compliance in all programs and offerings

  • Proactively monitor and communication information and results to all cross-functional partners to allow for informed business decisions and discussions

  • Manage related projects and provide guidance to others internal and external



  • 10+ years of pharmaceutical/biotech experience

  • 5+ years of Patient Services experience,

  • 5+ years of Reimbursement and Financial Assistance experience,

  • 5+ years of Leadership experience is strongly preferred.

  • Able to lead large, cross-functional effort with minimal oversight

  • Experience using critical thinking to align corporate strategies and current challenges to develop recommendations

  • Understanding of current legal environment for financial assistance and free drug programs

  • Passion for patient-centric strategies

  • Experience with team leadership, working across groups, and presenting to leadership

  • Strong verbal and written communication skills.

  • Strong presentation skills, knowledge of business protocol, time management and organizational skills.

  • Ability to coordinate multiple assignments simultaneously.

  • Ability to work independently.


  • Bachelor’s Degree required

  • Advanced degree a plus


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Some opportunities happen only once in a lifetime - like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.

Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases through the discovery, development and commercialization of life-changing therapies. As the global leader in complement biology and inhibition for more than 20 years, Alexion has developed and commercializes two approved complement inhibitors to treat patients with paroxysmal nocturnal hemoglobinuria (PNH) as well as the first and only approved complement inhibitor to treat atypical hemolytic uremic syndrome (aHUS), anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG) and neuromyelitis optica spectrum disorder (NMOSD). Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D). In addition, the company is developing several mid-to-late-stage therapies, including a second complement inhibitor, a copper-binding agent for Wilson disease and an anti-neonatal Fc receptor (FcRn) antibody for rare Immunoglobulin G (IgG)-mediated diseases as well as several early-stage therapies, including one for light chain (AL) amyloidosis and a second anti-FcRn therapy. Alexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, and metabolic disorders. Alexion has been named to the Forbes' list of the World's Most Innovative Companies seven years in a row and is headquartered in Boston, Massachusetts' Innovation District. The company also has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.