Salesforce.com, Inc Director of Product Management, Commerce Cloud in Boston, Massachusetts
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Products and Technology
Who We Are
Salesforce Commerce Cloud is the recognized (by Gartner, Forrester) as leading provider of e-commerce technology to businesses. We enable the world’s most innovative and recognized brands to create unified, custom experiences across all touch points of commerce, including web, mobile, social, and in-store applications. In November 2019, more than 650M consumers shopped on our Platform.
Who We Are Seeking
We are seeking a Director of Product Management for Commerce Cloud Security to strategize, own, define & deliver internal and external security, application server, backend and infrastructure, identity and access management, and other relevant products, features, and services. This role will also lead and manager a team of product managers across the associated areas of responsibility. This role is of particular importance to Commerce Cloud as we embark on the journey to build the next generation for the Commerce Platform on public cloud. In this role you will be responsible for:
Own the product management lifecycle: research opportunities and pain points, drive the vision, define how the solution will work and related user experiences, analyze data and customer feedback
Continually improve performance of every aspect our current Commerce Platform by surgically deploying fixes across our full Tech stack. This is an initiative with direct customer and ACV impact.
Be responsible for product areas across our core e-commerce platform, application server, backend and infrastructure services, security, identity and access management, and other relevant areas.
Manage a team of Product Managers in associated areas of ownership
Be the Product Owner(PO) for Commerce Cloud security initiatives and teams to lay out an appealing vision, build a technical roadmap and execute against it
The candidate must be able to demonstrate an ability to manage a product from conception through to market success. This includes articulating the product strategy (and how that strategy supports broader platform and business unit strategies), understanding the market needs being addressed by the product, executing a clear plan iteratively to create a product satisfying those needs, and driving adoption and commercial success of a product once launched. The ideal candidate would have familiarity with API-first design principles, including a domain driven design approach, and experience building platforms.
Reasons to join our team
Thrive in a culture of ownership, delivery, and innovation
Drive the end-to-end delivery of world-class technology solutions
Be a catalyst for change in the realm of World-Class Technology and Products
Innovate and invent the future of e-commerce at scales of Millions of TPM(Transactions per Minute) and Half a Billion Unique User(UU)
Experience working with internal and external security and infrastructure tooling and related products or services
Security experience in e-commerce, application security, identity and access management, or other related product security fields
People management experience
Strong Customer focus and exceptional communication
Tech chops with experience in building and scaling services on public cloud
Ability to make informed and timely decisions, based on data but in the face of uncertainty
Excellent teamwork and collaboration
A knack for data driven decision making to measure and analyze existing products for opportunities to differentiate
Ability to engage in and influence technical discussions with engineering teams
Make technology and design related trade-off decisions
Bachelor’s Degree in Technology or related field
Demonstrated ability of having conceived and successfully brought a Platform to market
Experience managing Product Managers
10+ years of product management experience in a SaaS / cloud company, ideally one leveraging public cloud
Knowledge of Agile development techniques and experience as a product owner in a SCRUM environment
Knowledgable of e-commerce related threats, such as bot mitigation, card skimming, or other critical security and availability related subjects
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