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Santander US Director of Deposit Pricing in Boston, Massachusetts

Director of Deposit Pricing

Req ID: 2101381 Date posted 05/03/2021


The Director of Deposit Pricing leads efforts to setconsumer and small business deposit pricing strategy and execution. In addition, the incumbent supports research and clinical product pricing strategy with strategic counsel and analysis to oversee pricing governance.


  • Analyzes new originations and identifies opportunities to increase overall profit and volume penetration.

  • Conducts oversight of third-party providers including testing and monitoring or price actions.

  • Designs and reviews outcomes and recommend changes to promotional pricing and special price campaigns.

  • Develops and drives holistic pricing strategy across the retail organization, working across functions and geographies.

  • Develops comparative industry analyses and creates competitive assessments.

  • Provides financial analysis to ensuring portfolios meet appropriate profitability and return thresholds.

  • Develops customer segmentation approaches to analyze profitability

  • Establishes price test methodologies to measure price elasticity.

  • Establishes and owns procedures for review and adjustment of pricing strategy, based on changing market landscape.

  • Guides and shapes the definition of Santander's overall pricing strategy, with cross-functional input.

  • Leads pricing team, ensuring deep expertise, and coordinating support for Product Management and Sales leaders.

  • Provides project management and leadership ensuring initiatives are delivered on-time and on-budget and delivers the required target benefits.


  • Bachelor's Degree; Master's Degree; or equivalent work experience;


  • 9-12 years; Experience applying advanced analytics for pricing.

  • 9-12 years; Industry knowledge and experience a plus.

  • 9-12 years; Pricing and/or pricing processes experience.


  • Ability to facilitate and communicate,

  • Analytical and organized with relentless attention to detail.

  • Attention to detail, excellent organization, ability to prioritize workload and meet deadlines,

  • Balance of strategic and execution skills,

  • Customer-focused,

  • Data-driven.

  • Experience in customer behavior analysis to drive product insights, including experience with web/mobile analytics platforms/tools.

  • Demonstrated ability to implement procedures and guidelines,

  • Excellent customer experience intuition.

  • Demonstrated success in creating innovative and user-friendly software applications and customer-facing features.

  • Excellent written and verbal communication skills.

  • Overall proficiency with MS Office (Outlook, Word, PowerPoint); Advanced MS Excel skills,

  • Patient, willing to learn new skills.

  • Personal presence and ability to clearly communicate compelling messages in written and verbal communications.

  • Proven ability to establish and leverage credibility and rapport with peers and senior executives across disciplines and levels.

  • Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills, rigorous and focus on results.

  • Strong background in accounting, financial modeling, and forecasting.

  • Strong communication and presentation skills with keen business acumen.

  • Strong intellectual curiosity and affinity for numbers.

  • Superior communication and analytical skills, including a strong ability to identify and solve ambiguous problems.

  • Track record of successfully delivering results across organizational boundaries.

PHYSICAL DEMANDS - Minimal physical effort such as sitting, standing, and walking.


  • Anticipates the impact of change and creates an environment where change can be initiated with minimal disruptions and negative impact.

  • Helps people to understand how proposed changes will affect them and the organization,

  • Considers multiple business and financial factors when weighing the merits of alternative risk strategies.

  • Has extensive experience in interpreting and analyzing a variety of financial data to diagnose significant or unusual operational risks,

  • Designs, develops, and drives the adoption of risk management policies, processes, and procedures.

  • Applies advanced skills in operational processes and uses them to improve work efficiency and quality,

  • Ensures people receive the information they require and brings the team together to share information.

  • Ensures required resources and skills are in place to maintain smooth day-to-day operations and tackle arising problems.

  • Keeps up-to-date with external market events, pressures, and regulations that may impact the organization and assesses whether similar issues exist in the organization.

  • Can identify functional and organizational implications associated with major trends.

  • Design solutions to address industry activities that impact the organization.

  • Stays up-to-date with needs, preferences, trends, and practices which impact customers.

  • Acts as a role model by being a source of advice and knowledge regarding customer issues.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Primary Location: Boston, Massachusetts, United States

Other Locations: Massachusetts-Boston

Organization: Santander Bank, N.A.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

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