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Iron Mountain Director, ALM Product Management in Boston, Massachusetts

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

We are seeking a dynamic senior product management professional to drive the growth of our Global Asset Lifecycle Management product line.

The successful candidate will be a strategic thinker with a deep understanding of IT Asset Lifecycle Management. S/he builds strong relationships across functions and is able to lead cross functional teams to leverage our brand of trust and our tremendous growth potential.

The ideal candidate will analyze and evaluate trends and customer feedback to identify product opportunities and target markets, coordinate and analyze market research and collaborate on the generation of product concepts while also being able to communicate concepts persuasively to a variety of audiences.

Responsibilities of this role will include:

  • Drive the development and execution of short-term and long-term product and service line strategies and roadmaps, validating with customers and modifying accordingly

  • Business-plan generation - including partnering with the business line executives globally to develop strategies to grow and transform the ALM offerings

  • Manage the definition and development of new capabilities, new service offerings, and new pricing & packaging approaches, manage cross-company efforts to ensure alignment, approval, and coordinate their successful introduction

  • Analyze the performance of current product and services in the portfolio including financial performance, win/loss analysis, concepts for new services (includes forecasts for those new services), and service offerings of competitors and drive portfolio changes as appropriate.

  • Provide global product management leadership for the service offering, collaborate with geographic Leadership, Product Management & Marketing to define value and prioritize future product requirements and roadmap. Conduct market opportunity and requirements analysis and definition using market research firms and customer/prospect visits

  • Lead team of Product Managers responsible for individual products, solutions, and platforms within the portfolio, managing the portfolio and prioritization to optimize portfolio level outcomes.

  • As appropriate, lead initiatives as an individual contributor, managing through the entire lifecycle:

  • Lead cross-functional team in development and enhancement initiatives

  • Develop new service offerings by market testing, market research, market assessments, competitive evaluations, and service line development activities

  • Gather input both internally and externally to define concepts, develop detailed requirements, feature definitions and implementation plans

  • Prioritize requirements and resolve conflicts during the product development process across multiple platforms & applications

  • Package, price and bundle service offerings

  • Provide the “voice of the customer” to ensure marketability of products, establishing and tailoring of value propositions for appropriate market segments

  • Organizational integration, leverage and alignment

  • Must have the ability to lead and influence the goals of senior business leaders across functional areas, providing strategic recommendations to management.

  • Foster close working relationships with Service Line Executive Leaders, Sales, Product Marketing, Marketing Communications, Field Marketing, PR, Corporate Marketing, Executive and Operations teams to effectively leverage expertise and resources, and utilize cross functional teams to maximize and focus resources on the achievement of marketing and business objectives.

Functional Knowledge, Skills, and Competencies:

  • 10-15 years of experience, with a significant portion in product management

  • Agile SDLC and proven experience leading in UX driven agile product development

  • IT Hardware / IT Service background preferred, including knowledge of buyers needs

  • Lifecycle of managing IT assets, particularly asset disposition

  • Strong executive facilitation skills and experience related to strategy development and problem solving

  • Solid strategic analytical skills (i.e., market and competitive dynamics, business performance)

  • Comfort in a rapidly changing environment with competing and shifting priorities

  • Strong sense of urgency

  • Ability to quickly develop domain and customer expertise

  • MBA a plus

  • Exceptional written and oral communications skills (including presentations), as well as listening and interpretation skills

  • Ability to work well in a team environment

  • High degree of professionalism and integrity

  • Results oriented

LI#Remote

Category: Product Management Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0038665

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