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CVS Health Digital Strategy Senior Manager in Boston, Massachusetts

Job Description

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated, and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent healthcare.As a leader in the Digital Strategy team, this individual will both help develop our long-term Enterprise digital strategy as well as execute it, ensuring we translate our longer-term strategic vision into products and solutions that help meaningfully address the core health and wellness needs of our members, customers, and patients. This is a unique role that will marry business and strategic rigor - requiring a person who can take complex problems and apply a structured approach to problem-solving - with an innovator’s creativity and “think customer” mentality - with an eye and passion towards building meaningful products that consumers use and love. The role will both influence our 3–5-year strategic digital vision as well as bring-to-life a customer-focused innovation process to ensure we consistently keep our customers’ needs at the heart of what we do.To be the healthcare change agent we are seeking, this person must be entrepreneurial, high-energy, and intellectually curious, and should thrive in a high demand, performance-driven environment. This individual must be comfortable working with a high degree of ambiguity, working cross-functionally and influencing others, have strong business instincts, and a track record for delivering results.Responsibilities:• Be willing to approach the big, hairy, unstructured problems prevalent in healthcare today, with a burning desire to do your part to solve these, and a willingness to roll up your sleeves to do the hard work required to get it done• Be able to develop a structed approach to solving seemingly intractable problems, defining the research approach, and conducting the analyses needed to tackle these; and synthesizing your outputs to build the case for change• Be able to think and operate both at the highest, portfolio-wide level (go wide) and at the most granular, “moments that matter” individual step of the customer experience (go deep), with a desire to move between both to ensure we effectively translate strategy into execution in a way that drives positive customer outcomes• Be relentless in your focus on what’s important to the customer - their end-to-end experience with us, and the actual consumer outcomes we deliver – and in your orientation to value – and how we can maximize this for consumers, for our business, and for the healthcare system at large• Be able to juggle multiple balls in the air: assisting and advising strategically across a broad portfolio, while also owning and delivering against key initiatives with your name against them• Be able to work closely with key stakeholders from across our business (different Business Units, delivery partners, IT, Legal) • Be accountable and live your sense of ownership.

Pay Range

The typical pay range for this role is:

Minimum: 95000

Maximum: 209000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

5+ years of work experience: At least 2 years’ experience working in a top tier strategic management consulting or corporate advisory role, with previous exposure to the healthcare sector either during consulting or thereafter.2+ years of leadership and performance management experience.2+ years of collaborating and supporting key initiatives across a broad portfolio.Ability to travel up to 10% annually

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

*7+ years of work experience in a healthcare strategy role (e.g., BU or Corporate strategy role at a payor, provider, pharmacy, other healthcare sector)digital (healthcare or related fields)


*Bachelor’s degree or Equivalent Work Experience.

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.