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Blue Cross Blue Shield of Massachusetts DevOps Engineer in Boston, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

Blue Cross Blue Shield of Massachusetts is embarking on the exciting journey of driving a culture shift to Cloud, Agile and DevSecOps, delivering value for our customers and business through our Digital & Analytics platform. We are in need of DevSecOps Engineer for our newly established DevOps practice.

While primary focus of this role is to work in multiple Pods alongside with other engineers to make sure deliveries are happening through DevOps pipeline and all manual steps from the Build release process are getting removed. Other element of the role is to work in conjunction with Senior DevOps Engineer to contribute towards the delivery of DevSecOps pipeline. This is hands on position with 60% focus towards Build / Release Management and 40% DevOps Engineering. As manual steps keep getting removed from the pipeline, more focus will be on DevOps Engineering. This is an exciting opportunity for learning many different tools and technologies while delivering business value

Key Responsibilities:

  • Work with in PoD structure to deliver on Digital and Analytics business objectives through DevSecOps pipeline.

  • Ensure release / builds are working as expected for multiple regions. Play build master / release manager role until pipeline is fully automated

  • Understand all the dependencies related to the build, seek solutions, follow processes (can be manual in the beginning) to ensure delivery.

  • Work closely with other team like - Security, Infrastructure, Operations, Change Management teams to ensure CI/CD delivery

  • Provide emergency support as necessary, including after-hours.

  • Seek opportunities to automate CI/CD pipeline and remove waste.

  • Support system audits by maintaining accurate and comprehensive documentation.

  • Design, development and maintenance of DevSecOps pipeline for Digital & Analytics initiatives.

  • Work closely with Vendor Partners to manage their delivery of DevSecOps as product.

  • Knowledge of the DevOps tools, overall pipeline and the tools which DevOps pipeline is integrating with.

  • Provide continuous support to different POD team, vendor partners for any of the support issues on pipeline or the delivery of the build

  • Development (and delivery) of operational metrics (MBTF – Mean Time Between Failures, MTTV – Mean Time to Value, Velocity, Quality, Waste) while working closely with App teams

  • Integration of DevOps tools with other tools which are candidate of CICD pipeline.

  • Ability to administer some of the tools on CI/CD pipeline

  • Integrate CICD pipelines with API platform like Pivotal, Big data platform like Cloudera and Digital technologies

  • Contribute towards the culture shift for DevOps

  • Understanding 6C’s of DevOps and ability to contribute to all of those areas

Relevant Tools Experience (or ability to learn):

  • Experience with Release Management, Build Delivery and Code Branching.

  • Scripting and Automation experience utilizing Cloud (School projects are ok as well).

  • Strong concepts on S-SDLC, Architecture, API, Networking, Security and Agile Devleopment.

  • Hands on experience (or demonstrate ability to learn) with building and managing CI/CD workflows with common tools which are part of CICD pipeline tools like – Git (Hub and Lab), Jenkins, Maven, Artifactory, Chef / Puppet etc.

  • Experience with Jira, Confluene, Slack. Integration experience of CI/CD pipeline with these tools is plus.

  • Knowledge of testing Frameworks and any prior experience using tools like TestIM, Appium – Devicefarm, Cucumber is plus

  • Desire to learn technologies for Digital, Big Data and API platforms. Note: This position is working on DevOps technologie, be integral part through DevOps but not deep dive into those technologies

  • Experience on Mobile Testing and Big Data tools like Sparx is plus

  • Exposure to Jenkin plugins is must.

  • Experience with Code Quality tools like SonarQube is preferred.

  • Experience with Dashboarding tools like Hyegia, Grafana is plus

Collaboration Experience:

  • Working experience in matrix delivery organization

  • Ability to work with multiple teams with in and out of the organization including vendor partners

  • Participate in cross-functional teams with internal customers, peers, subordinates and vendors

  • Agile delivery experience; familiarity with Agile frameworks; ability to play Scrum Master role (if required)

Education and other Experience:

  • Bachelor's degree in Computer Science, Technology or related field preferred.

  • 4 to 6 years of technology (exposure to DevSecOps) experience, preferably in Digital or Analytics space.

  • Strong analytics and problem solving skills

  • Research problem in hand and find innovative solutions to the problem.

  • Deadline driven with ability to balance multiple priorities. Identify and manage risk and work well under pressure.

  • Builds key customer relationships, collaborates for team results, leads with integrity

  • Excellent written and oral communications skills

  • Health insurance and/or health-related industry experience a plus

Delivery Model Experience and / or potential to Learn:

  • Demonstrate experience (or willing to adopt / learn) to deliver in POD structure (Agile teams composed of delivery engineers)

  • Contribute to multiple PODs of Digital & Analytics (including Platform, Digital feature delivery, Analytics feature Delivery, Data etc.) to make successful delivery

LocationBostonTime TypeFull time

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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