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Travelers Insurance Company Design & Real Estate Professional Liability Product Manager in Boston, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Product Management/Pricing

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$137,400.00 - $226,800.00

Target Openings


What Is the Opportunity?

Lead and manage all aspects of the DPL and RPL product lines within Travelers Bond & Specialty Insurance. Develop and communicate product line strategies, support Business Units in achieving budgeted financial results and increase market penetration. Assist in the development, measurement and execution of market strategies while supporting field offices in achieving their budgeted financial results (premium, loss ratio, retention, commissions, pricing, and new business).

Support sales goals and plans of field offices and help drive producer relationships. Communicate product information and strategies to field offices and provide technical leadership. Develop less experienced employees from an underwriting, portfolio management, and sales management perspective.

What Will You Do?

Portfolio Management/Strategic Direction/Leadership:

  • Manage the DPL and RPL books of business within the Professional Liability Business Unit. Develop, measure and communicate product, pricing, sales and underwriting strategies to underwriters.

  • Provide recommended direction to Senior Management to balance growth, risk and profitability.

  • Collaborate with Underwriting, Claim, Actuarial, Legal, Regulatory and Product Development to maintain the highest standards of product profitability, marketability and regulatory compliance.

  • Lead growth strategies, with Business Unit collaboration, and regularly report on and reinforce progress made to management.

  • Capitalize on technology and data resources to improve understanding of key metrics that drive profitable growth.

  • Develop digital strategy and monitor portfolio results.

  • Focus on flow, low touch and customer ease of doing business in the appropriate customer segments.

  • Lead change, diversity and inclusion across the business.

  • Lead strategic initiatives in conjunction with Business Insurance to develop solutions for customers who want to purchase P&C and BSI products.


  • Develop and amend existing product, applications and endorsements along with associated underwriting strategy. Ensure that strategies are informed, clearly communicated, concise and delivered in a relatable manner, such that they are readily accessible and straightforward.

  • Provide support and direction to underwriters in their decision making relative to specific accounts.

  • Leverage data and analytics to make recommendations or strategic decisions.

Marketing / Communication / Customer Service:

  • Capitalize on media opportunities including press releases or interview requests.

  • Proactively develop and amend marketing materials, risk management services, and continuing education classes.

  • Participate in producer and industry functions as a foremost Travelers, and industry, expert in the product line.


  • Conduct various forms of coverage, marketing and underwriting training for underwriters and agents. Leverage mass-communication technologies to effectively connect with internal and external audiences.

  • Continually deliver DPL and RPL product and industry updates.

What Will Our Ideal Candidate Have?

  • Legal or claim experience

  • Design or Real Estate PL experience

  • Strong communication (written and verbal), influencing, negotiating, listening, and interpersonal skills to effectively develop/maintain productive internal and external relationships.

  • Communicate difficult decisions.

  • Assist others in communicating difficult messages.

  • Adept at framing issues and solutions

  • Providing coaching to less than experienced employees.

  • Communicate with confidence and influence outcome of interactions.

  • Make presentations to internal and external constituencies.

  • May present as an industry expert at external meetings.

What is a Must Have?

  • Minimum of 7 years of equivalent work and/or industry experience.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .