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Nike DC Operations Manager in Boston, Massachusetts


  • 5+ years of validated experience specifically in digital fulfillment with significant experience in Supply Chain and/or digital commerce.

  • Bachelor's degree in Supply Chain or a related field or 3 years additional experience in lieu of a degree

  • Experience working and handling 3rd Party Logistic partners.

  • Strong analytical and data management expertise, with an ability to build business models and translate data to varying partners.

  • Excellent leadership, and people management skills in both in-person and remote environments.

  • Strong communication, partnership, and planning skills; shown success in influencing & presenting ideas to various partners.

  • Ability to lead multiple projects and teams, prioritizing workload, results, and timelines.

  • Ability to identify the metrics to drive success, measure KPIs, socialize understanding and drive initiatives to completion.

  • Open to travel at least 4-8 times per year!


As a leader on the North American Logistics Operations team, you will handle the development and ultimate execution of our outsourced distribution strategy to win now and build the future. In addition, you will drive operations that deliver a premium experience to our customers across our outsourced fulfillment experience!


  • Responsible for the management of operations across all touchpoints with our 3PL outsourced warehousing/fulfillment partners.

  • Direct management of a team of analysts responsible for all inbound / outbound supply chain logistics for our 3PL outsourced facilities, including inventory planning/management and receiving, storing, order processing, returns, liquidation, stock transfers, etc.

  • Deliver to critical metric targets and forecasts for supply chain, including active management to meet or exceed cost per unit targets, capacity planning/utilization, and service level agreements (pick/pack performance, delivered in full timely metrics, etc.).

  • Report out on the digital supply chain analytics and own the performance management and operations improvement initiatives.

  • Own, develop, and run the supplier relationships including all budgeting, contractual, and future RFP requirements.

  • Drive inbound and outbound fulfillment strategies that delight consumers & supports our brand strategy. This includes carrier performance and return rates.

  • Deliver process & programs that meet financial and compliance objectives, including inventory control & program management.

  • Collaborate across a multi-functional team to identify business requirements and find opportunities to lead business improvement.

  • Responsible for developing and executing the 3PL outsourced operations strategy, ensuring alignment to the greater NA/Global operational strategies. This includes peak volume tactical planning for Back to School, Holiday, etc.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.