PwC Data, Privacy & Ethics - Privacy Strategic Operations Manager in Boston, Massachusetts
Specialty/Competency: IFS - Internal Firm Services - Other
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.
Our team collaborates with product strategy and product managers to govern readiness standards in achieving principles (compliance, privacy, security) by design for what PwC’s technology assets require to be successful in the market. They provide guidance for product development across the lifecycle (ideation / strategy through commercialization / monetization). Additionally, they facilitate market readiness for technology assets overall, as changes occur to assets or market conditions throughout the asset’s life cycle.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Pursue opportunities to develop existing and new skills outside of comfort zone.
Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
Coach others and encourage them to take ownership of their development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Focus on building trusted relationships.
Uphold the firm's code of ethics and business conduct.
A career in Data, Privacy & Ethics will provide you with the opportunity to solve PwC’s most critical privacy and data protection-related challenges. You will be part of a growing team driving a strategic privacy program and technical implementation activities to protect our business in today’s evolving regulatory landscape. Our team establishes data considerations from the outset of the development of our products and technology.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Minimum Years of Experience :
Preferred Qualifications :
Preferred Fields of Study :
Law, Information CyberSecurity, Information Technology, Political Science, Computer Engineering, Computer and Information Science
Certification(s) Preferred :
Preferred Knowledge/Skills :
Has a proven record of success in building data trust by solving complex privacy and information governance issues through developing and implementing privacy and risk strategies to assist organization with the following:
Utilizing strategy, planning and execution skills to bridge strategy with operational change management and implementation;
Developing internal metrics and tracking (PowerBI skills preferred);
Performing internal workstream tracking and capacity planning and prioritization;
Conducting Program Management activities - process improvements/optimization, document standardization, and acting as a stakeholder liaison;
Understanding and applying technical and operational industry leading practices involving privacy regulations/standards to assess privacy and data trust posture and improve operating program;
Understanding of common privacy regulations (e.g., GDPR, CCPA, CPRA, HIPAA) and frameworks (e.g., NIST-P, ISO), related to building and operating a privacy program and managing internal privacy controls, risk assessments, business processes or operational auditing (and willingness to self-initiate upskilling);
Possessing knowledge of privacy and data protection technologies and other emerging technologies, such as artificial intelligence and machine learning, cloud and Internet of Things (IoT).
Demonstrates abilities and/or a proven record of success of consulting, implementing, or supporting projects in the following areas:
Managing projects and implementation plans with varying deadlines;
Utilizing creative problem-solving to devise solutions to deliver successfully on business goals, and team leadership and development;
Developing strategy as well as writing, communicating, facilitating and presenting cogently to and/or for all levels of leadership and staff, which includes results reporting, and facilitating problem resolution;
Understanding the enhancement of data privacy programs governance strategies and program deployment and operation;
Understanding the data lifecycle inventories and data flows;
Assessing third party risk for privacy and information governance;
Managing cross-border data transfer strategies;
Understanding reputational risk mitigation, and understanding the privacy risks impacting a particular industry; and,
Understanding privacy controls development and monitoring.
Demonstrates abilities and/or a proven record of success leveraging creative thinking, problem-solving, and individual initiative to accomplish the following results:
Communicating in an organized and knowledgeable manner in written and verbal formats, e.g. delivering clear requests for information and communicating potential conflicts;
Demonstrating aptitude for conducting quantitative and qualitative analyses of large and complex datasets;
Creating high-quality deliverables using appropriate business and technical language;
Collaborating with business and product teams; identifying and addressing business needs through building relationships; and,
Enhancing work product and remaining current with emerging technology and sharing the research and results to the team.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoproductstechmanager.
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