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Fiserv Consumer Marketing Consultant in Boston, Massachusetts

Position Description

What does a great Consumer Marketing Consultant do?

As the consumer marketing consultant, you will play a critical role in accelerating adoption of mobile banking and digital remote deposits among consumers and small businesses and help evolve our growing team of top talent in bank solutions You will work closely with our financial institution clients, client partners, and a third-party marketing agency to create custom campaigns, track results, and recommend improvements to increase usage. You will advise clients on best practices for digital growth and customer engagement and drive other marketing projects for the business unit. You will gain valuable experience in the fast-moving world of financial technology (fintech) by keeping on top of the latest innovations and providing support as these solutions go to market.

Basic Qualifications for Consideration:

  • Bachelor’s degree in marketing, business administration, or relevant liberal arts discipline. High School Diploma/GED required in lieu of degree.

  • 5+ years of experience in a marketing role, preferably consumer marketing

  • You will have strong working knowledge of Microsoft Office products (Access, Excel, Outlook, PowerPoint and Word)

  • Experience with graphic and video design applications such as Adobe Creative Suite

  • Consumer marketing experience, preferably in financial services, with campaign design, measurement knowledge

  • Strong verbal and written communication skills, with presentation experience preferred

  • Experience in client-facing roles and hosting webinars

  • Business acumen to understand client goals, business unit goals

  • Solid ability to solve problems and drive campaign improvements

  • Curious frame of mind with resourcefulness and initiative: ability to track down information when not readily available by using various contacts and sources inside and outside the organization

  • Extraordinary networking and relationship-building skills; comfortable in a matrix environment with other business unit marketing teams

  • Travel required : up to 10% Preferred Qualifications for Consideration

  • Project management skills a plus

  • Knowledge of the financial services industry desired Who We Are:

  • In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

  • In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

  • From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

  • The Item Processing team at Fiserv helps financial institutions reimagine their deposit programs and transform branches into high-value, customer-focused advisory centers. We provide numerous solutions for deposits, including remote / mobile deposit technology and tools, digital adoption advisory services, deposit risk management, item processing, source capture, lockbox, and more to help accelerate the digital journey for financial institutions of all sizes. We are building a team of top talent to re-invent banking operations end-to-end while providing a world class customer experience, and we invite innovative thinkers to create the future of financial services with us.

  • We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

  • Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.