
Job Information
State of Massachusetts Constituent and Legislative Affairs Director in Boston, Massachusetts
_About the Organization:_ The Office of Consumer Affairs and Business Regulation (OCABR) is a state agency responsible for protecting consumers through advocacy and education. The Office of Consumer Affairs works to ensure that the businesses our agencies regulate treat all Massachusetts consumers fairly. The Division of Banks ("DOB"), Division of Insurance ("DOI"), Division of Occupational Licensure ("DOL"), Division of Standards ("DOS"), and Department of Telecommunications and Cable ("DTC") all fall under the OCABR umbrella and help us to fulfill our critical mission of building better businesses and smarter consumers. The Office of Consumer Affairs and Business Regulation is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Office or Consumer Affairs and Business Regulation values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Office of Consumer Affairs and Business Regulation is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. _About the Role:_ The primary role of the Constituent & Legislative Affairs Director (Director), in coordination with all of the Agency liaisons and contacts, is managing and coordinating all legislative and constituent services; logging and tracking constituent issues; and analyzing and being able to communicate the impact of legislation that affects OCABR and/or its Agencies. This includes monitoring relevant legislative committees. The Director participates in the formulation of policy initiatives and the resolution of identified problematic situations. The Director makes recommendations to the Commissioners and Undersecretary concerning policy, proposed legislation and regulations, and legislative matters concerning the Agencies. The Director will also work closely with the Executive Office of Economic Development ("EED") on legislative issues, such as the budget, relevant bills, and other notable matters. The Director is also an integral part of the OCABR senior team working closely with the Commissioners, Undersecretary and Chief of Staff to do the necessary follow-up with OCABR, EED and other stakeholders. The Director is also responsible for assisting with other important Agency initiatives, programs, and projects. The Director will also manage special projects as assigned by the OCABR Chief of Staff and/or Undersecretary. _Duties and Responsibilities:_* (these duties are a general summary and not all inclusive): * In coordination with Agency contacts, monitor pending legislation and coordinate responses and requests from the legislature on pending legislation. * Represent OCABR at meetings with public officials and stakeholder organizations. Represent OCABR on working groups, advisory groups and commissions at the request of the Undersecretary and/or Commissioners. * Assist in answering legislative constituent inquiries submitted by the Legislature in coordination with EED. Respond to constituents’ inquiries and requests for assistance and/or connect constituents with appropriate Agency staff. Track all such requests and their respective outcomes. * Budget & Planning: Work with the CFO and agency legislative liaisons on legislation affecting the budget and appropriation accounts. Work closely Agency heads, Chief Financial Officer and OCABR Chief of Staff to create spending plans and budget for staffing needs. Closely monitor annual state budget process. * Prepare reports, briefings, and presentations for the Undersecretary to advance the Administration’s goals and advocate for the agency’s priorities. _Preferred Knowledge, Skills, and Abilities:_ * Proven knowledge of policy analysis and development, program design and implementation, demographic research and quantitative analysis. * Demonstrated ability to collect, organize, integrate and analyze data. * Working knowledge of the Office of Consumer Affairs and Business Regulation issues, procedures and practices. * Exceptional written, oral and presentation skills. * Ability to develop and use charts, graphs and tables to communicate complex, detailed information succinctly and effectively both in writing and orally. * Strong organization and follow-through skills. * Familiarity with Massachusetts State Legislative and Government branches, functions and key position holders. * Must be able to exercise sound judgement in managing tasks to completion and interpersonal relationships. * Proficient in Microsoft Word and Excel and developing presentations utilizing Microsoft PowerPoint. *_All applicants should attach a cover letter and resume to their online submission for this position._ MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Office of Consumer Affairs and Business Regulation *Title: *Constituent and Legislative Affairs Director Location: Massachusetts-Boston - 501 Boylston St Requisition ID: 230006IF