Bank of America Cons Prod Strategy Mgr I - Client Protection in Boston, Massachusetts
Cons Prod Strategy Mgr I - Client Protection
Newark, Delaware;Belfast, Maine; Plano, Texas; Addison, Texas; Phoenix, Arizona; Boston, Massachusetts; Charlotte, North Carolina; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia
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Job Description Summary:
Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred.
Additional Job Description & Responsibilities :
Processes and products that require the collaboration of multiple functional groups often create ownership gaps that can result in a lack of strategic attention and significant loss exposure. Bank of America is looking for a leader to manage these cross-functional vulnerabilities within our Fraud Prevention and Detection organization. The role will require a deep understanding of the complex interplay between generally distinct groups and the resulting weaknesses, and will determine appropriate platform strategy that effectively balances risk appetite with customer experience. A successful applicant will also be technically proficient in SQL and/or SAS and have extensive experience working with messy data that spans a variety of data sources.
The role will be responsible for several key areas:
Identifying and prioritizing at-risk processes based on client impact and risk exposure
Ensuring effective monitoring and oversight exists for cross-functional processes and/or developing it where needed
Defining both short and long-term strategy for a wide range of processes that overlap or fall between functional groups
Working closely with internal and external partners to understand limitations and opportunities for improvement
Influencing initiative funding and prioritization where technical gaps are identified
Determining strategic leverage points and implementing appropriate controls in partnership with functional stakeholders
Required Skills :
B.A./B.S in Computer Science, Data Science, Statistics, related field, or comparable work experience
Advanced SQL and/or SAS coding ability
Intermediate Excel and PowerPoint capability
Excellent communication and presentation skills
Experience developing and executing business strategy
Expertise in building and managing stakeholder relationships and presenting to senior leaders
Ability to derive and present data-driven insights in order to influence change
Desired Skills :
Advanced degree in Computer Science, Data Science, Statistics or related field
Fraud or Claims background with knowledge of VCAS/3DS, fraud self-service and/or authentication
Understanding of statistical methods for developing performance metrics
Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive
Prior project management experience
Experience developing solutions with external vendor partners
1st shift (United States of America)
Hours Per Week:
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
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