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IQVIA Clinical Evaluator (Mitek)– Medical Device Sales Support, Boston, MA FYA01765 in Boston, Massachusetts

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Clinical Evaluator (Mitek)

We are excited to announce that we have partnered with a leading Ortho company, and at this time we are looking for Clinical Evaluators to join our team of field employee’s.

Clinical Evaluator (Mitek) Medical Device Sales Support

If you have ever wondered about the intricacies of surgical procedures or considered a career path in medical device sales, this is the role for you! Our team of CE’s support Capital Equipment Sales Managers and medical device sales teams in the area of Sports Medicine. They are trained on the devices used in orthopedic and other minimally invasive surgical procedures that include; arthroscopy, laparoscopy, ENT, and more. This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.

The overall responsibilities of the Clinical Evaluator position include providing Capital Equipment clinical and selling support in hospital and Ambulatory Surgical settings as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales process and objectives, drive capital equipment evaluation and installation activities, and provide capital equipment technical support for our customers and Surgical Sales team counterparts.

POSITION DUTIES & RESPONSIBILITIES:

  • Assist client’s salesorganization in supportingCapitalEquipmentproductconversionswith new customers,whileretaining and supportingfurtherpenetrationwithexisting customers. Assistintheattainment of establishedsalesgoalsincludingmarketshareandbusinessexecutionobjectivesinprescribedterritory.Applyknowledgeofsalesprocess,productportfolioandcustomerknowledgetoimprovesalesoutcomes

  • Guideandassistsurgeonsintheoperatingroom throughtheirclinical and CapitalEquipmentproductknowledge. Use his / her productknowledge to present,demonstrate,andensure proper utilizationofclient’sproducts.

  • Supportingcustomers by attendingsurgeries,assuringthattheproperequipmentisavailableandperforming

  • Troubleshoot and provideothertechnicalassistance;handlecustomerandSurgicalSales teamrequests,providein-servicesandtraining,perform field upgradesandequipmentservice.

  • Share key customer,proceduralandmarketplaceinsightswith other sales,clinical,marketingandstrategic accountteams to improve on solutions / servicelevels.Preparesales reports anddocumentsasrequired.

  • ProvideOperatingRoomand Sterile ProcessingDepartmentconsultation

  • Maintenance,tracking and effectivedeployment of equipment,andassetsthroughoutassigned area ensuringproductavailability.Ensureallpromotionalmaterials are maintainedin a presentablemanner.Ensureclient’s services and offering meet highestquality standards

  • Know and followalllawsandpoliciesthatapply to one's job, and maintain the highestlevels of professionalism,ethics and compliance at all times.

  • Analyzeproductperformance and gaininsightsaroundengagements in customerfacilities focused on optimizing the performanceofproducts(bothcapital and consumablesproducts),aswell as optimizeenvironments in which our products are utilized.

  • Focus on customersatisfaction and retention;andimproving the customers’insights intoclient’stangibleandnon-tangiblevalueproposition and solutions.Differentiateproductsversuscompetition by providingthecustomeruniqueinsights.

  • Participateandsupport in the commercialization / implementation of client’snewproducts and solutionswithcustomer

REQUIREMENTS :

  • Bachelor’sdegreefrom an accrediteduniversity/collegerequired

  • OR AssociatesDegree + 4 yearsrelevantexperience(OrthopedicSales or disciplinesfocused on clinical/surgical/EMT/Nursing/PhysicalTherapy/Rehabilitation,otherpatientfocusedfield/Hospitalenvironments or equivalent)experience in lieu of Bachelor’s degree

  • OR 8 years or relevantexperience in lieu of education requirement OR

  • CertifiedSurgicalTechnician, or highlyspecializedselling / medicaltraining or certification (e.g. MedicalSalesCollege)/medicaltraining or certification(suchas in the areas of sports or athletictraining/physicaltherapy/rehabilitation)plus 7 years of relevantworkexperience.

  • Experienced in dataanalysis andhaveexcellent problem-solving skills

  • ResultsOrientation/Sense of Urgency – ability to drive to tighttimelines

  • Strong interpersonalskills

  • Customer focus(internal & external)

  • Abilityto work independentlyandautonomously

  • Abilityto work in matrix and teamstructure

  • High level of attention to detail

  • Abilitytomanageobjectionsandidentifysolutions in a highstressenvironment

  • Demonstratedability to understand,interpret,communicateand work in complexenvironment

  • Strong technicalproductknowledge of surgicalinstruments,procedures,protocols and solutions preferred

  • Understanding of humananatomy and physiology

  • Required to work in a clinicalsettingnearradiationequipment,ability to lift 50 lbs.,andwearprotectivegear(i.e.leadaprons).

  • Abilitytotravel 50-75%of the time

COMPETENCIES:

  • Demonstratedworkethic and integrity

  • Demonstratedplanning,organizingandlogistics managementskills

  • Strong interpersonalskills;excellentcommunicationskills

  • Demonstratedcriticalthinking and analysis;problemsolving

  • Possessdecisiveness,soundjudgment

  • Knowledge of customer-focusedsellingskills

  • Knowledge of basiccomputer skills

  • Abilitytolistenandlearn.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workdayrecruiting@iqvia.com_ to arrange for such an accommodation.

At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.

Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.

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