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Deloitte Channel Sales Manager, Advertising, Marketing & Commerce Portfolio in Boston, Massachusetts

Channel Sales Manager, Advertising, Marketing & Commerce Portfolio

Are you interested in improving marketing effectiveness of leading companies? Do you want to be involved in designing complex customer data platform solutions for our clients? Are you excited about shaping marketing data strategies, technologies, and solutions for clients based on rapidly changing technology advancements, emerging regulatory and compliance requirements, and the fast-paced nature of today's marketing?

If yes, then Deloitte's Advertising, Marketing & Commerce team could be the place for you! Deloitte is looking for a top-performing Channel Sales Manager to help grow its business within the Experience Management Practice. Transparency, innovation, collaboration, speed-to-market: these are the hallmark issues shaping data-driven marketing today. Deloitte's Advertising, Marketing & Commerce business is passionate about making an impact with lasting change for our clients. Delivering our industry leading services requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte to best support our clients. Our aspiration is to be the undisputed integrated marketing services provider helping to transform today's marketing landscape. Our team is client focused and mission driven. As an Experience Management Channel Sales Manager, you'll work with our diverse team of passionate professionals to help solve for some of today's toughest marketing data challenges to enable our clients to achieve business growth.

The Team

The Sales Center of Excellence (COE) supports Deloitte's businesses in uncovering, nurturing, and closing sales opportunities. Working hand-in-hand with Partners, Principals and Managing Directors, these sales executives focus their highly skilled efforts in securing relationships with qualified targets and decision makers to uncover opportunities, develop effective sales strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process.

Work you'll do

As a Channel Sales Manager, you will be on the forefront of client solution and service design. You should possess a deep understanding of customer data platforms, marketing data privacy regulations, and how this invaluable data can drive omni-channel marketing, single view of the customer, and impactful insights that extend beyond just marketing. Experience with, and a passion for, the sales and pursuit process are critical for this role as is the ability to assess client needs for optimal recommendations for the near-term and long-term.

Responsibilities include:

  • Collaborate with the Sales Executive, pursuit teams, and other SMEs to:

  • Serve as a technical architect proficient in Customer Data Platforms (CDPs), 0-3P Data sets, industry-leading martech and adtech platforms, marketing analytics, data science and personalization, and marketing automation to support pursuits

  • Work with practice leadership and stakeholders regarding the services and offerings available from the Experience Management practice.

  • Advise pursuit and account teams regarding the technical approach of the response by taking ownership of the solution description and usage and architecture of assets within a solution, through the creation of speculative demonstrations, proofs of concept, or other demonstrative assets to clearly convey the client benefit of our recommended solutions.

  • Technically qualify opportunities as they progress in the sales process.

  • Ensure the client's technical needs are being met with proposed solutions and services.

  • Participate in development and delivery of client pursuit materials and execution of sales/pursuit meetings.

  • Determine scope of services for pursuits based on client proposals or conversations.

  • Create client pursuit materials in Word, PowerPoint, and Excel to share Deloitte's Detect & Respond capabilities, experience, and qualifications.

  • Manage technical scoping and solution communications with account teams, vendors, 3rd party service providers, Deloitte leadership, and client personnel, where needed, during the pursuit process.

  • Act as the primary interface between the engagement team service leads for all in-scope services.

  • Identify and develop opportunities to provide new and expanded services.

  • Demonstrate ability to manage multiple pursuits across the portfolio.

Solution Development:

  • Seek opportunities and offer guidance on how to improve the sales methodology including owning and driving internal improvement initiatives.

  • Develop and refresh sales and marketing materials for Emerging client services, white papers, and other informational documentation, particularly within assigned industries.

  • Analyze opportunity and sales data for insights and trends to shape future solution design.

  • Analyze complex issues to determine impact and to suggest alternative solutions based on client needs and objectives.

Required Qualifications:

  • 5+ years working in customer data platforms and/or mar/ad technology pre-sales engineering support experience

  • Ability to translate client requirements into solution design that can be delivered by pursuit teams

  • Highly proficient in Microsoft applications including PowerPoint, Word, and Excel

  • Excellent interpersonal and organizational skills

  • Excellent oral and written communication skills

  • Strong knowledge of mar/ad technologies such as: leading & emerging CDP solutions, Adobe Experience Platform, Salesforce Marketing Cloud, Google & Meta data strategies/policies, Identity Management, Data Protection, Data Privacy

  • Travel required, varying based on client coverage

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

  • Strong understanding of omni-channel marketing, marketing automation, AI/ML strategies and activations

  • Bachelor of Arts or Science with a concentration in data science, marketing, information systems, information security, cloud security, identity, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience

  • Strong understanding of today's modern CMO/CDO agendas, challenges, and landscape

  • Strong analytical and problem-solving skills

  • Creative design skills across Microsoft application suite

  • Self-motivated to improve knowledge and skills

  • A strong desire to understand the what as well as the why and the how of marketing data

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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