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Verint Systems, Inc. Business Development Representative in Boston, Massachusetts

Business Development Representative

Location US-Remote (United States)

Job ID 16053

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at

Overview of Job Function:

This position is responsible for new business lead generation and account qualification activities across a broad software solution set.

Key areas of focus are engaging prospects and customers (outbound and inbound) via telephone, e-mail and some social media contact. Goals also include engaging with, influencing and leveraging those relationships to create selling opportunities.

The main goal of the Business Development Representativeis to advance prospects to Qualified Lead status, based on criteria with a foundation in BANT (Budget, Authority, Needs, Timeline).

Principal Duties and Essential Responsibilities:

  • Prospect through outbound channels including telephone, email and social media.

  • Qualify inbound leads resulting from demand generation programs, web inquiries, and events.

  • Collaborate with Account Executives and Partners to nurture opportunities through the sales cycle.

  • Develop tactics and programs to contact targets, secure appointments with targets, and to maintain ongoing communication links with target organizations

  • Assisting sales team with identifying and qualifying opportunities

  • Participate with other members of the Bus Dev team in developing and sharing “best practices” of effective targeting and sales activities and programs.

  • Attend Verint internal training, area sales meetings, and annual sale kickoff for ongoing training and skill development

Minimum Requirements:

  • BA/BS degree or equivalent work experience.

  • 1 year of experience in sales or similar function

  • Highly organized individual with excellent time management skills; highly flexible individual who can handle frequent deadlines and unplanned requests for quick action or response.

  • Demonstrated proficiency in daily activity logging & tracking

  • Strong customer interaction and relationship-building skills; excellent verbal, written and presentation skills.

  • Demonstrated ability to meet or exceed business development and lead generation objectives (outside of a structured script.)

  • Ability to communicate all aspects of a broad solution set to potential customers

  • Ability to diagnose a customer’s need and compare to our product set to develop a specific solution for that customer

  • Proficiency in Microsoft Office applications, specifically MS Word, Excel and PowerPoint.

  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

  • Bachelor’s degree preferred.

  • Experience with

  • Experience in sales, account management or account management or prospecting position, esp with Enterprise Software.

  • Effectively use Business Development intelligence tools such as CI Radar, LinkedIn,, Hoover’s etc.

As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.