Massachusetts Green Jobs

MassHire JobQuest Logo

Job Information

Wayfair Associate Director of Product Management, Content Recommendations in Boston, Massachusetts

<p><span style="font-weight: 400;">Wayfair is looking for a senior product leader to join our industry-leading recommendations platform and content personalization engine that aims to maximize Customer Lifetime Value using the wealth of data we have about our customers and their preferences.&nbsp; Wayfair’s Recommendations team provides the core platforms and services that allow our customers to discover and buy the products they love by serving the right content to every customer on every touchpoint. Our systems leverage Wayfair’s extensive customer and product data to deliver trusted and valuable recommendations and results in real time using custom machine learning models. Our mission-critical services are called over a billion times a day.&nbsp; Recommendations is a core competency for Wayfair and a high priority lever we’re using to drive outsized growth, customer value, and profitability.</span></p>

<p><span style="font-weight: 400;">In this role, you will take ownership of a significant roadmap, drive our core content recommendations capabilities and platform, and generate significant business outcomes. You will seek to deliver valuable and trusted product recommendations to customers at every touchpoint and stage in their journey through a set of services that are central to Wayfair’s ecommerce experience and business. This role presents significant technical, analytical, and leadership opportunities with enormous potential for business impact. Successful candidates will be entrepreneurial and creative problem solvers who are able to lead and grow high-performing cross functional projects that bring them to reality. You will also be able to dive deep into the technical details of their platform while simultaneously defining and communicating front-line vision as a key leader within our organization.</span></p>

<p><strong>What You'll Do</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with a true cross functional team of engineers, data scientists, and analysts to build, test, and deploy state of the art ML models using a large and growing dataset of customer data.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with stakeholders across Wayfair to identify opportunities and deliver meaningful outcomes.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Build and own an extensive product roadmap. Manage products across the full product development lifecycle.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Identify, develop, and deliver core product recommendation capabilities.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Be the primary product manager for one or more engineering teams.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Foster and informally lead a true cross-functional team of engineers, data scientists, and analysts.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the team to drive results&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Set product objectives and key results.</span></li>

</ul>

<p><strong>What You'll Need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of product experience with a history of delivering successful products across the full product lifecycle.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience building, prioritizing and communicating a roadmap and product backlog.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in an agile engineering environment.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with ML and experience working with data scientists.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Excellent analytical skills with demonstrated experience with hypothesis-driven problem solving and turning data into actionable insights.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience using data to guide decision-making and to validate changes.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to make data driven decisions and a familiarity with A/B testing.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to manage and communicate to a diverse set of stakeholders. You will need to manage competing priorities and requests. You will need to be able to explain complex concepts to non-technical audiences and have strong written and verbal communication skills</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A track record of building high-impact products demonstrating measurable business impact</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial mindset, with a bias for action and ability to deal with extreme ambiguity and rapidly changing environments.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience in ecommerce or with recommender systems is a plus.&nbsp;</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

DirectEmployers