The Clorox Company Analytics Associate Manager in Boston, Massachusetts
At Clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. Led by our IGNITE strategy, we build brands that make a positive difference in people’s lives around the world. And we know that success requires head, heart, AND guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. Interested? Join us to #IgniteYourCareer (https://www.linkedin.com/feed/hashtag/?keywords=igniteyourcareer&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6815726741450039296) !
Your role at Clorox:
At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.
In this role, you will:
The Analytics Associate Manager will be the point person for the Direct-to-Consumer Analytics & Data Science team for 1-2 brands. You’ll act as a collaborative partner to our Brand, Omnichannel, Product, Acquisition, and Retention teams in order to help them understand performance across channels, products, customers, and brands (Burts Bee’s, Brita and a family of VMS lines). You’ll use your data & analysis expertise to develop new metrics/KPIs, design measurement solutions, spot patterns, visualize trends, diagnose over/under performance, optimize existing channels/campaigns, identify test & learn opportunities, and proactively surface potential growth opportunities.
The ideal candidate must be fluent in marketing and media metrics (i.e. you speak in the language of CAC, LTV, ROAS) with a strong balance of technical expertise in analytics and the ability to make relevant recommendations to marketing & product stakeholders that tell persuasive, relevant stories with data. You love marketing analytics, experimentation, traffic trends, and customer behavior. A good day is one where you feel like you’ve had a real impact on the business and the teams you collaborate with. You ask critical questions, consistently seeking to find creative solutions to data challenges.
What we look for:
Own cross-channel site performance analysis/measurement
Own the reporting/measurement solutions used to align cross functional teams on key metrics, spend and performance
Dig under the hood to help the brand understand what is performing well, where untapped opportunities exist, and where there are underlying performance issues to address
Connect channel performance to longer term customer behaviors (CLV, repurchase rates, etc.) beyond the initial conversion tied to a channel, campaign or promotion.
Monitor cohort and conversion funnel analyses to identify key user behavior trends and make recommendations to optimize results
Collaborate with marketing and product stakeholders to determine data and reporting requirements for new features/campaigns
Perform various ad-hoc analyses to identify root causes and understand key business drivers
Proactively identify and deliver insights & analysis projects
Mine existing marketing and customer data to uncover broader trends and understand how activity is driving business results beyond quick-win optimizations
Clearly scope deep dive analysis projects with marketing and product stakeholders
Help marketing and product partners develop testable hypotheses and insights that leverage different customer profiles, lifetime value, and purchase propensities to build on audience tactics
Proactively dig into data to surface insights and tie results to actionable business recommendations.
Analyze current business performance to develop baselines and forecasting models by marketing channel and customer segment
Consult with marketing on experimental design and provide support on test evaluation
Package insights into visual stories that are presented to business teams, leadership and other functional teams on an ongoing basis
Create repeatable, reproducible work products to build a library of analytics capabilities that can be used across our portfolio of brands
4+ years of work experience in marketing/digital/business analytics, with at least 2 years in e-commerce or consumer tech preferred
Bachelors Degree in Computer Science, Analytics, Mathematics, Statistics or other quantitative field; Masters preferred.
Experience with design & analysis of experiments with solid knowledge of common methods of experimental design in marketing and/or product
Experience using web analytics tools (Adobe Omniture, Google Analytics, etc.) and BI platforms (Looker, Tableau, etc.)
Knowledge of common digital marketing and direct response channels, media performance metrics, and marketing funnel optimization
Strong business acumen with the ability to blend business strategy, analytical expertise, and technical ability to answer ambiguous, complex business questions
Strong communication skills with the ability to tell a succinct, cohesive, persuasive story with data, focused on actionable insights and clear recommendations
Expert SQL skills
Advanced Excel, PowerPoint and data visualization skills
Technical proficiency in Python or R preferred
We seek out and celebrate diverse backgrounds and experiences, and we know you don’t need a degree to succeed. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here (https://www.thecloroxcompany.com/company/our-people/inclusion-diversity/) .
Benefits we offer to help you be well and thrive:
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
Learn more about:
Working at Clorox (https://www.thecloroxcompany.com/careers/working-at-clorox/)
Inclusion & Diversity (https://www.thecloroxcompany.com/who-we-are/our-people/inclusion-diversity/) .
For more information, visit TheCloroxCompany.com , including the Good Growth blog, and follow the company on Twitter at @CloroxCo
The Clorox Company and its subsidiaries is an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer. You may view the Equal Employment Opportunity is the Law notice (https://www.dol.gov/agencies/ofccp/posters) by clicking on it.
Clorox is committed to providing reasonable accommodation for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodation due to a disability, contact us at People (firstname.lastname@example.org) @clorox.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/ application statuses.
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