House of Blues Agent - Box Office in Boston, Massachusetts
Work closely with the PSS teams for both the Blue Hills Bank Pavilion and the House of Blues Boston to process and deliver all PSS orders
Process and Ship Promotional Tickets
Process and Ship all House Orders
Maintain Deadwood and Daily Void Reports
Sell Tickets to Patrons for Various Venues
Open and Close Theatre Box Office as required
Work Nights and Weekends as needed
Cash Handling; Bank Procedures and Check-out Procedures
Maintain superior customer service both in person and over the phones
Answer phone promptly in a polite and helpful manner
Operating will call / guest list window
Using Ticketmaster host system for sales
End of Night Cash Out Reports
Knowledge of Talent and Entertainment at the venue
Have a positive attitude
Neat and Detail Oriented
Ability to work nights and weekends as required.
Working knowledge of Ticketmaster host system
Entry level knowledge of basic computer operation and Point of Sales systems
Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
Ability to type 30 wpm
High School Diploma
- Previous Ticketmaster experience
Physical Demands/Working Environment:
Working environment is fast-paced.
Position requires repetitive use of arms for answering busy phones and typing.
Must be able to lift or move up to 25 lbs using proper lifting techniques
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.