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Wolters Kluwer Account & Relationship Management Executive in Boston, Massachusetts

Location : US Remote

Territory : Covers Western Pennsylvania and North East Ohio. A 3-hour radius around Pittsburgh, PA

The Account & Relationship Management Executive is a hybrid hunter/farmer role, responsible for both new business and renewals in the Healthcare Provider marketplace. Customer base includes but is not limited to hospitals, health systems, universities and clinics.

Using a value proposition solution selling model, the Account & Relationship Management Executive will secure new business by partnering with Inside Sales, Sales Operations, and Customer Success Teams on the following:

  • Identifying target opportunities, building relationships with stakeholders and key decision makers, and determine opportunity accountability & responsibilities by role for active selling phase

  • Developing a customized product solution proposal, and conducting product demos

  • Coordinating with Inside Sales team for timely contract creation, terms and conditions development, quoting, and modifications

  • Closely managing the deal through closure, keeping management informed of any risks or delays

The Account & Relationship Management Executive will also work to retain customers, and create cross-sell/up-sell opportunities in the existing customer base. This includes:

  • Conducting regular account review meetings; Reviewing account utilization management reporting to provide recommendations

  • Overseeing contract renewals driven by Inside Sales team

  • Collaborate with marketing in account communications planning and marketing campaigns

Job Qualifications:

Education :

  • Bachelor’s Degree or equivalent is required; MBA

Preferred Experience :

  • 5+ years in a field sales role

  • Demonstrated ability to build relationships with and present to key decision-makers of hospitals and health systems

  • Proven track record of coordinating with Inside Sales representatives to advance opportunities in in territory

  • Excellent account management skills and ability to manage external and internal business priorities

  • Ability to demonstrate and communicate value of sophisticated and complex products/technologies

  • Highly motivated, with proven ability to over-achieve individual and team-based targets

  • Ability to construct, present and execute a Territory Business Plan

Other Knowledge, Skills, Abilities or Certifications :

  • Excellent analytical, listening and presentation skills

  • Effective time management and prioritization skills

  • Exceptional verbal and communication skills

  • Excellent administrative and organizational skills and process-orientation

  • Expertise in Microsoft product suite and SalesForce preferred

Travel requirements :

  • Ability to travel up to 60%

#LI-Remote

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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