Survey.com Account Manager in Boston, Massachusetts
WHAT YOU WILL DO:
As an Account Manager you will work to standardize the way the organization facilitates client success and projects within.
Daily activities will include but not limited to:
Collaborate with clients to design successful campaigns to drive ROI
Connect our tools and platform with client needs
Create contracts for campaigns and projects
Analysis on client reports to translate value and drive recurring business
Introduce new products and case studies to existing clients to grow the accounts
Branch out to more contacts inside client organizations to drive additional contracts for the entire organization as a whole
Design client dashboards based on important KPIs
Work with Project Management Team to confirm project success and achieve main objectives
Collaborate with Sales Team to design the Account Plan for growth
Monitor financial margins of projects and overall financial aspect of the account
Set up project dashboards within the organizations CRM
Bachelor?s Degree in related field of business, marketing, or communications.
EXPERIENCE, SKILLSETS & CHARACTERISTICS:
Knowledge of Sales/Client Service/ Account Management (minimum 2-3 years experience)
Knowledge of the following software: MS Office
Highly Organized, ability to multi-task
Work with attention to deadlines
Thinking critically to find solutions
Able to shift from tactical to strategic as needed
WHO WE ARE:
Survey.com provides CPGs with in-store retail intelligence, merchandising support, and brand representation services. With more than 600,000 vetted field representatives available on-demand, we offer full U.S. coverage, fast turnaround times, and scheduling flexibility.
Survey.com has experienced significant growth over the past few years. This is mainly attributed to process efficiency and an exciting new leadership team with decades of collected experience, focusing on transforming start-up companies into successful and stable mid-sized businesses. We collaborate and support large Fortune 50 companies with product and merchandising solutions.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
Opportunity to work in a well-funded start up with very successful and entrepreneurial leadership.
Works across many parts of the business, from sales to field services, while also acting as the point of contact for various clients to ensure a unified process.
Access to Operations and Product leadership teams, as the organization has an open-door policy.
Opportunity to evolve into a strategic sales role and client services.
While you will have access to leadership, we encourage entrepreneurial thinking and you will be given rope to create your own path!
WHERE THIS POSITION IS LOCATED:
Boston, MA - Beautiful workspace located in downtown with a great view of the city