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PAREXEL International LLC Inside Sales Specialist in Billerica, Massachusetts

Inside Sales Specialist

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Job ID61774BRBillerica, Massachusetts

Parexel Informatics is one of the industry’s leading solution providers and we help customers accelerate the drug development process through innovation. Our product portfolio is built on leading-edge technology and is combined with extensive medical and clinical expertise. As the technology business unit of Parexel International Corporation, we're able to leverage our massive investment in technology with our parent company's wealth of hands-on clinical expertise.

An Inside Sales Executive will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The primary responsibility is to generate new business opportunities and appointments through outbound engagement (emails, calls & social selling) ensuring defined KPI’s are achieved. The role will involve regular collaboration with Marketing & field-based Business Development teams, supporting campaign initiatives to overachieve predefined objectives.

  • Call new and existing clients

  • Respond to web leads and inbound requests as first point of contact to conduct needs assessment

  • Use web-based tools such as Jigsaw, LinkedIn, Google, etc. to develop client contacts

  • Meet quotas (Complete 35+ calls daily / Create 8 to 10 qualified meetings per month)

  • Develop sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

  • Work closely with all campaign stakeholders and managers on specified campaigns to analyze performance and assess success / build contingency plan for lower than expected results

  • Work strategically with marketing and sales teams to support marketing campaigns including promoting webinars, customer days and other marketing driven events through outbound engagement

  • Schedule introductory business development calls, conference calls and demos between sales team members and target company decisionmakers

  • Work closely with field-based Business Development to ensure smooth transfer of information and accounts

  • Collaborate regularly with Marketing leads, Commercial Sales Operations & Senior Sales Leadership

  • Route qualified opportunities to the appropriate sales executives for further development and closure

  • Track all activity with prospects and clients in SFDC

  • Maintain and expand your database of prospects within your assigned territory

  • Create new contacts daily through outbound calling and social selling

  • Ensure contacts created are consented to receive further communication while adhering to data privacy laws (example GDPR)

  • Accurate data entry

  • Research accounts, identify key players and generate interest


  • Proven inside sales experience

  • Track record of over-achieving quota

  • Experience working with or similar CRM

  • Excellent verbal and written communications skills

  • Ability to multi-task, prioritize, and manage time effectively

  • BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration – or related experience

  • Familiarity with office software and phone systems

Preferred Qualifications:

  • 3 to 5 years of industry experience preferred

EEO DisclaimerParexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.