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Carrier Quality Assurance Auditor in Beverly, Massachusetts

Date Posted:



United States of America


CAM60: Sensitech, Inc 800 Cummings Center, Beverly, MA, 01915 USA

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms.


The Opportunity: Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just, because it is the right thing to do, but because it makes Sensitech stronger. If you share our values and our enthusiasm, you will find a home at Sensitech. At Sensitech, we take care of each other, value different, win and have fun. You will be joining a people-focused company as a member of a dynamic team shaping the future of our process and automation.

Duties include, but are not limited to:

As a Quality Assurance Auditor, you will be responsible for leadership, management, and execution of the internal and supplier audit programs. You will engage with cross functional stakeholders across the Company as well as 3rd party suppliers and partners in the support of our overall Quality Assurance Program. You will also be a key contributor to program and process improvement opportunities and will participate in customer and ISO audits.

Duties include, but are not limited to:

Leadership Responsibilities:

  • Works with the Quality Assurance Management team to develop, implement, monitor and manage the company’s internal and supplier audit program.

  • Provide guidance and mentorship to other Quality Assurance team members

  • Collaborate with other organizations to participate in strategic Quality initiatives

Direct Responsibilities:

  • Planning, performing, reporting, follow-up and closure of both internal Quality Management System audits and external supplier audits.

  • Audits performed will include cross-functional areas focusing on Quality System, operational and business processes requirements across multiple Sensitech facilities and multiple key suppliers globally.

  • Performs audits in alignment with current Quality Management System controls and performance monitoring elements to assess effectiveness and compliance to documented procedures and ISO 9001:2015 requirements.

  • Works closely with and provides assistance in training/oversight for current cross-functional volunteer or appointee internal audit teams at Sensitech’s four ISO certified facilities.

  • Interact with various levels of management and staff in conducting audits.

  • Performs unscheduled audits to access compliance in support of Non-conformance or unplanned deviation investigations as required.

  • Prepares reports based on the results of stated audits to be presented and shared with senior staff as necessary.

  • Ensure that audit records and documentation are current, accurate and in compliance with requirements. Maintains required Quality records and documentation for completed audits.

  • Communicate with suppliers and document audit results for quality improvement.

  • Identify process improvement opportunities that lead to product and service quality improvements, efficiencies, cost savings and/or revenue enhancement opportunities

  • Research, study, evaluate, and advise on all QA controls and procedures for further improvements.

  • Monitor suppliers’ performance to meet Sensitech quality standards.

  • Meet and maintain ISO9001 and Carrier Excellence standards

  • Assists and participates in customer and ISO audits as required.

  • Participates in process qualification for new product launch and support.

  • Provide monthly metrics and detailed reports to management as required.

  • Performs other related duties as required.



  • Certification as an ISO 9001 lead auditor from a nationally recognized quality organization.

  • Minimum 7 years experience auditing to ISO 9001 requirements.

  • Experience with regulatory auditing a plus (REACH, RoHS, etc.)

  • Undergraduate degree in Engineering, Quality, or equivalent experience

  • Experience and knowledge of GxP, ISO 13485, and ISO 17025 requirements.

  • Experience within a high volume, low cost electronics manufacturing environment a plus.

  • Exceptionally strong written and verbal communication skills.

  • Self-starter; Highly motivated and able to work in a fast paced environment

  • Excellent written and verbal communication skills; Excellent presentation skills

  • Demonstrated ability to develop strong relationships and work with staff, colleagues, cross-functional teams, and third parties

  • Strong organizational skills

  • Strong computer skills, especially MS Office

  • Strong analytical and problem solving skills

  • Experience working with remote and/or offshore teamsTRAVEL:30-40% Travel required


  • Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements

  • Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards

  • Attend scheduled EH&S training program

  • Actively support the organization’s efforts to meet or exceed EH&S goals and plans

  • Recommend improved EH&S practices



Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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