Oracle Technical Account Manager-Oracle Data Cloud in Bedford, Massachusetts
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.
Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.
This is a remote/office based position which may be performed anywhere in the United States except for within the state of Colorado.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
Oracle Data Cloud helps marketers use data to capture consumer attention and drive results. Used by 199 of the 200 largest advertisers, our Audience, Context and Measurement solutions extend across the top media platforms and a global footprint of more than 100 countries. We give marketers the data and tools needed for every stage of the marketing journey, from audience planning to pre-bid brand safety, contextual relevance, viewability confirmation, fraud protection, and ROI measurement. Oracle Data Cloud combines the leading technologies and talent from Oracle’s acquisitions of AddThis, BlueKai, Crosswise, Datalogix, Grapeshot, and Moat.
Within ODC, Moat is a brand intelligence and SaaS analytics solution focused on transforming digital advertising with two products: Moat Analytics and Moat Pro. Moat Analytics is a proprietary solution which enables the collection of signals and metrics to better understand ad effectiveness, engagement, and overall consumer attention. Moat Pro is an industry wide real-time search solution providing insights across brands, publishers, and the ad tech landscape.
About the Opportunity
Focus on the ODC’s Measurement products, primarily on Brand/Agency clients for Moat Analytics
Partner with high touch Brand/Agency clients’ dedicated Account Management team; proactively manage the technical post-sale relationship to ensure a positive client experience and a successful partnership
Engage with clients to earn their trust as a go-to technical expert on all things Moat Analytics
Bridge the gap between the Account Management, Product, Sales, and Engineering teams to keep everyone up to speed on new developments, client requests, product updates, and technical challenges
Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently
Share your technical product knowledge with the Account Management and Sales teams by creating training guides, internal wikis, and onboarding materials.
Maintain expert knowledge of the ODC’s various systems to ensure efficient project management
You are known for both your stellar communication skills and your strong technical understanding of the ad-tech space
Your data analysis skills are as impressive as your outstanding attention to detail.
Proficiency in building external technical documentation
You have a positive outlook and an innate drive find creative solutions to problems
Some experience with APIs, SQL, and managing large sets of data
BS or BA Degree from a highly competitive school
About the Team
We hold ourselves to exceptionally high standards for the client experience
We are dedicated to providing fast, thoughtful, and high-touch interactions with every client, during every stage of their partnership with us
We value superior writing skills and a friendly, considerate, and value-driven communication style
We strive for incredible attention to detail, empathy, and fast turnaround times
We love what we do and have a ton of fun doing it
Job: *Pre Sales
Title: Technical Account Manager-Oracle Data Cloud
Location: United States
Requisition ID: 210005KP
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