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IDEMIA North America Sr Manager Project / Program in Bedford, Massachusetts

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Why IDEMIA? We have 6+ decades of partnership with Departments of Motor Vehicles (DMV’s). IDEMIA is #1 in driver’s license issuance in the U.S and 70% of all DL/ID credentials in the U.S. are issued by IDEMIA! You will have a direct influence US Civilian security, protecting cardholder identity with documents that resist counterfeiting.

IDEMIA offers a range of secure card solutions giving state motor vehicle agencies options and features that balance security and budget requirements. These fully compliant solutions keep pace with evolving state, provincial and national regulations, and include AAMVA1 and REAL ID standards. Sophisticated card substrates and IDEMIA’s multi-modal personalization security methodology help Departments of Motor Vehicles (DMV) stay ahead of counterfeiters with tamper-proof/tamper-evident cards.

In this role, you will lead multiple DMV and secure Civil ID solution project teams, managing day to day program development and execution in compliance with our standard processes while contributing to the refinement of those processes.

  • Lead and manage process re-engineering efforts in collaboration with customers; ensure the development of clear and unambiguous project requirements, effectively managing customer expectations

  • Ensure effective communications with our customers, building strong working relationships

  • Baseline new programs in accordance with the cost, schedule, and performance requirements, developing effective metrics that help drive proactive behaviors

  • Effectively manage multiple teammates and subcontractors, developing clear statements of work

  • Develop and review revenue forecasts and cost estimates, ensuring accuracy

  • Manage scope change and facilitate value added improvements to projects

  • Perform proactive risk and opportunity management – anticipate, define, measure, mitigate, and retire risks

  • Mentor and develop highly talented project and functional managers, serving as a role model for inclusive and ethical behavior while fostering a culture of responsibility and accountability across the business

  • Travel up to 30%, Overnight travel is required in Northeast US Region, typically once a quarter.

  • This position can be remote based anywhere in the Northeast region.

  • Must be a US Citizen and ability to pass a security clearance.

  • 5-7 years’ experience in program management, with at least 8 years leading cross-business teams on multiple, complex software development and system integration projects.

  • Well-developed external customer communication skills (written and oral).

  • Experience developing new business capture plans and leading successful proposal efforts.

  • Contract negotiation skills and experience managing teammates and subcontractors.

  • Demonstrated ability to facilitate, influence, and enable team collaboration.

  • Strong interpersonal and stress management skills, with a demonstrated ability to make effective decisions while working through complex personality, program, and business interest related issues.

  • Familiarity with industry standard tools, including project scheduling and risk management tools.

  • A track record that displays a relentless drive to exceed customer expectations.

  • Ability to build detailed business cases to support new business development efforts.

  • Experience using and enhancing formal integrated product development processes.

  • Experience developing formal training and certification of program managers.

  • Project management certification, such as the PMI PMP or equivalent preferred.

Requisition ID: 2022-5388

External Company URL:

Street: 14 Crosby Drive

Telecommute: Yes

Security Access Level: Access 1: US Citizenship Only (No Dual) / CFIUS approved

Work Schedule: Core Business Hours