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The MITRE Corporation Senior Operations Engineer in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

MITRE’s Enterprise Computing, Information, and Security Center is seeking an experienced Operations Engineer with a background in implementing, managing and supporting storage, virtualization and cloud technologies. This position is an exciting opportunity for a seasoned candidate seeking to be part of a collaborative team that leverages automation to deliver infrastructure services for the organization. The ideal candidate will be able to lead and/or contribute to various high priority technical project within the Corporate storage, virtualization and cloud migration roadmap.

Responsibilities include:

  • Lead and/or contribute to projects for various high priority technical efforts within the Corporate Roadmap

  • Provide innovative ideas and lead technical projects that enable MITRE to enhance, expand, automate and/or optimize the systems and services supported by the Operations team

  • System administration and optimization of Corporate storage and virtual server environments

  • Within defined SLAs, provide troubleshooting support for issues within the teams’ supported areas

Minimum Qualifications:

  • BS and 5 years related experience.

  • Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. A minimum clearance level of Secret is required with the possibility of a Top Secret clearance being required based on future project/team needs.

Required Qualifications:

This position is focused on the advancement and sustainment of MITRE’s storage and virtualization systems. Attention to detail and follow through on assignments is critical. As a senior staff member, the candidate needs to work effectively with minimal supervision.

  • Lead or support critical storage and virtualization projects to ensure best outcomes occur

  • Management of MITRE’s storage and virtualization systems and projects – to include, but not limited to:

  • Scripting and Automation of routine tasks

  • Cloud migrations

  • Virtual Desktop Integration

  • Reporting and analysis of key metrics

  • Administration of storage platforms

  • Administration of virtualization platforms

  • Triage and repair of issues

  • Provide and maintain architectural and procedural documentation of supported environments

  • Cross train others on staff as needed to bring depth to the team’s support capabilities

Preferred Qualifications:

Technical

  • Experience or education focused on Cloud Migration strategies – AWS and/or Azure experience is a plus

  • Understanding of DevOps/Agile philosophy and a mindset to leverage it whenever possible – Chef or Ansible experience is a plus

  • Hands on and in-depth experience with management of storage systems – Pure Storage, NetApp and/or Cleversafe experience is a plus

  • Hands on and in-depth experience with management of Virtualization platforms – VMWare, MS Hyper-V and/or Citrix XenServer experience is a plus

  • Extensive experience with Microsoft Server and/or RedHat Linux administration

  • Comfort with collection and analysis of key metrics within supported services – provide reports and propose/take action to proactively address potential issues

Other

  • Strong verbal and written communication skills and a willingness to learn from and teach others

  • Ability to lead small to mid-size efforts using project management skills

  • Strong analytical and problem-solving skills

  • Versatility and flexibility to be able to work across multiple efforts in a dynamic work program

  • Demonstrate a collaborative mindset with an ability to work/negotiate across diverse teams and staff levels

  • Must be able to obtain a Secret level of government clearance - must also demonstrate ability to maintain confidentiality of sensitive information

  • Participation in an on-call rotation

This requisition requires the following clearance(s):

Top Secret

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, gender expression, sexual identity, disability, age, veteran status, and other protected status.

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At MITRE, we solve problems for a safer world. Through our federally funded R&D centers and public-private partnerships, we work across government to tackle challenges to the safety, stability, and well-being of our nation. As a not-for-profit organization, MITRE works in the public interest across federal, state and local governments, as well as industry and academia. We bring innovative ideas into existence in areas as varied as artificial intelligence, intuitive data science, quantum information science, health informatics, space security, policy and economic expertise, trustworthy autonomy, cyber threat sharing, and cyber resilience.

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