Oracle Product Manager/Strategy 4-ProdDev in Bedford, Massachusetts
Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Product Development CX Centre of Excellence - Strategic Implementation Advisor
With outstanding executive relations skills and deep technical skills, In this role you will concurrently drive the implementation of two or three very large scale implementations, typically for notable brands or Fortune 1000 firms within with he customer s implementor and other key members of the Oracle Team. Your success is measured on our customer s success and the deep relationships you cultivate.
Oracle Product Development Oracle Sales Cloud Customer Success team members have a deep desire to ensure our customers are successful with their implementations. Most of us have years of experience in Product Management or Consulting on CRM OnDemand, Siebel, Oracle's E-Business Suite or other enterprise software. Oracle Cloud Applications are a revolutionary, new, service-oriented, software suite. Our team mission is to remove the complexity and waste of traditional software and replace it will elegant and efficient solutions.
You will interact regularly, primarily remotely, with the customer, their chosen implementation partner, Oracle's Cloud Implementation Delivery and Customer Success Managers and key Oracle executives to provide oversight during the Oracle Sales Cloud implementation, ensuring all parties are aligned. This will include understanding the status of the implementation, discussion of any critical issues, and coming to agreement on appropriate action plans of resolution. You will act as a bridge between the customer team and Oracle Product Development as required. You will drive to closure any issues that put the Go Live date at risk, including defining ownership between the customer, the integration partner, and Oracle.
This is a high visibility position and you will typically be interacting at the CxO level both within the customer s IT, sales, marketing and service organizations and within Oracle so excellent communication and executive level presentation skills are required, as requisite experience. In this role, you will be the customer s trusted advisor. You will engage when the customer kicks-off their implementation, and you will continue with the customer throughout their relationship with Oracle. Your objective is to ensure that the customer realizes the business benefits they hoped to achieve with their CX initiative.
Experience and Skills
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Leading contributor individually and as a team member, providing direction and mentoring to others.
**BS or BA Business Administration, Accounting; MBA is a plus.
**At least 15 years experience
**Experience in setting IT Strategy and leading business organizations through change is desirable
**Experience leading the implementation of enterprise-class, mission-critical applications.
**Experience with Software-as-a-Service (SaaS) is desirable, but not required
**Experience with CRM software and particularly Siebel or Oracle CRMOnDemand is desirable
**Familiarity with the with capabilities of modern analytics reporting tools is desirable
**Experience in driving user adoption is desirable
**Excellent verbal and written communication skills
**Team player with strong interpersonal skills
**Someone who has the credibility and experience to engage with Fortune 500 executives
**Someone who has enough credibility to work with the top people in a customer s organization
**Someone who enjoys the challenge of"the unexpected"
**Someone who can rapidly sort out "fact from fiction" in any situation and motivate forward progress.
**Someone who can work well in a delivery team environment.
The individual and this team is measured on Customer Success, Driving Customer References. Our Objective is to Delight our Customers.
**Outstanding executive relationship management skills
**Deep problem solving, influencing and negotiation skills
**Fluency with written and spoken communication in English is required, and also alignment with customer business hours which will require a non-traditional work-day.
**Project Management Professional (PMP) certification.
**ITIL Foundation Certification in IT Service Management.
Job: *Product Development
Title: Product Manager/Strategy 4-ProdDev
Location: United States
Requisition ID: 1900055T