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Oracle Product Consultant, Tech Services Digital Marketing, Responsys in Bedford, Massachusetts

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Title:Product Consultant, Tech Services

Location : Nationwide , Remote

KEY OBJECTIVE

Tech Services is a key team within Oracle Marketing Cloud working with new and existing customers to architect, scope, design, and configure new product implementations, advanced project builds, custom solution development, and general product consultation. The Tech team are product masters who deliver highly efficient and customized technical solutions enabling maximum product usage.

SPECIFIC RESPONSIBILITIES

  • Scope: Leverage expert product knowledge to implement solution design and provide consultation to client marketing and technical teams.

  • Technology: represents the end user in providing feedback to product management for the Responsys & Infinity products. Contribute to product direction through regular feedback: changes in industry demands, roadmap, usability (Oracle and Client user stories), bugs, and Technical efficiencies. Works to stay current with new product features

  • Delivery excellence: Contributes to and follows standard process and governance practices, application of reusable artifacts, and implementation of industry best practices.

  • Department documentation: responsible for the creation and maintenance of client requirements, implementation and solution design documentation

  • Best Practices: work directly with team and cross-functional stakeholders to help drive implementation best practices and successful project landings.

  • Collaboration: with sales, solution engineers, account, campaign, expert, implementation, and project teams to identify digital strategies and solutions that will best meet client’s needs.

  • Culture: Drive a team player culture, with a focus on positive values, collaboration and creating a positive and successful working environment.

RELEVANT EXPERIENCE and TRAINING

  • 5-7 years relevant experience in digital marketing platform implementations and technical solution delivery

  • Strong customer facing experience working with both IT and Marketing contacts

  • Working knowledge of project management methodologies and documentation

  • Strong time management skills

  • 2 years consulting experience preferred

  • Self-starter with strong initiative

  • Ability to work in a fluid environment and deliver results

  • Excellent knowledge of Microsoft Office suite including Project, Visio, PowerPoint and Word.

  • Strong communication and presentation skills with the ability to communicate and negotiate in a professional manner with clients and internal staff.

  • Bachelor’s degree in Business, Marketing, Information Technology or related degree

Due to the nature of the clients and the work, US Citizens and Green Card Holders (GC) / EAD only - no work sponsorships are available currently.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.

Job: *Consulting

Organization: *Oracle

Title: Product Consultant, Tech Services Digital Marketing, Responsys

Location: United States

Requisition ID: 200012I7

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