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The MITRE Corporation Human Factors Engineer in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

MITRE’s User Experience, Visualization and Decision Support department is seeking a Human Factors Engineer to join our growing team. The ideal candidate is one who can collaborate across teams to understand, interpret, and address user needs. In this role you will conduct user research through interviews and observations, design user interfaces for a variety of platforms and perform usability assessments across multiple sponsor domains.

Key Functions:

• Apply user-centered design methods to translate user needs, business objectives, and technology capabilities into exceptional user experiences

• Conduct user interviews and observations to elicit requirements

• Design, prototype, recommend, and evaluate user experiences for a variety of system types on a variety of platforms

• Advise MITRE and our sponsors on emerging technologies to improve collaboration and knowledge sharing in the workplace

Required Qualifications:

  • BS Degree in relevant discipline

  • Experience with User Centered Design methods including heuristic evaluation and usability testing

  • Ability to analyze existing systems and propose user experience enhancements

  • Ability to conduct user interviews and observations and elicit requirements

  • Knowledge of industry best practices

  • Strong interpersonal, verbal, and written communication skills

  • Experience working in cross-functional, geographically dispersed teams

Preferred Qualifications:

  • Advanced Degree in relevant discipline

  • Ability to influence and promote HFE to stakeholders

  • Talent for creating intuitive designs that span devices and human sensory interactions

  • Knowledge of task analysis methods and/or business process modeling methods

  • Experience with advanced collaboration tools and technologies

  • Mentoring or tutoring experience

  • Entrepreneurial, innovative spirit

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, gender expression, sexual identity, disability, age, veteran status, and other protected status.

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At MITRE, we solve problems for a safer world. Through our federally funded R&D centers and public-private partnerships, we work across government to tackle challenges to the safety, stability, and well-being of our nation. As a not-for-profit organization, MITRE works in the public interest across federal, state and local governments, as well as industry and academia. We bring innovative ideas into existence in areas as varied as artificial intelligence, intuitive data science, quantum information science, health informatics, space security, policy and economic expertise, trustworthy autonomy, cyber threat sharing, and cyber resilience.

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