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Masiello Employment Services Inc. Customer Service Associate in Athol, Massachusetts

ATHOL Customer Service Associate Employment Type: Temp-to-Hire Category: Office Support Job Number: 12612 Job Description Are you a people person? Are you comfortable talking on the phone? Do you have experience working in Customer Service? We have the job for you! We are working with a manufacturing client in Athol MA that is looking for a full-time Customer Service Associate. This full-time position will have you working Monday to Friday 8am to 5pm. Once hired on you will be eligible for their benefits package including medical/dental/life/disability insurance, 401k, and paid time off. Your Duties/Responsibilities as the Customer Service Associate: Inbound phone sales and service Customer interaction through email Order entry Providing written and verbal quotes Expediting and tracking orders Manage return authorizations and receive returned goods File claims with shipping companies for lost shipments Your required Qualifications/Skills for the Customer Service Associate position: 2+ recent relevant years of telephone customer service experience Pleasant customer service demeanor Solid computer skills (MS Office Suite) Accurate and efficient data entry Professional written and verbal skills Organized and able to multitask while prioritizing daily duties Able to work independently and meet assigned deadline We are here to help! Masiello Employment Services offers phone & video interviews/meetings during this time of social distancing. We can?t wait to virtually meet you! MAS603 Job Requirements Customer Service, Data Entry,