TJX 70181-LP Customer Service Associate in Allston, Massachusetts
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Date:Sep 11, 2019
Location:Allston, MA, US
Company:TJX Companies, Inc.
Explore career opportunities at HomeGoods, where we strive to provide opportunities for growth, recognition and work-life balance. HomeGoods is where savvy shoppers of every style discover an ever-changing selection of exciting top brands and home fashions from around the world, at prices generally 20%-60% below department and specialty store regular prices, on comparable merchandise, every day. With over 500 stores nationwide, it’s a great time to join the HomeGoods team.
Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
Provides prompt, courteous and knowledgeable service to internal and external customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes proper checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
Coordinates and executes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a risk-free environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned
Excellent communication skills and sound judgment
Ability to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience
You can also feel good knowing that HomeGoods is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners and Homesense.
Discover Different. Apply today!
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Allston || MA || HomeGoods
Nearest Major Market:BostonJob Segment:Merchandising, Apparel, Garment, Loss Prevention, Customer Service, Retail, Fashion, Security