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State of Massachusetts Enterprise Disaster Recovery Program Manager in 10 Park Plaza, Massachusetts

The Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. MassDOT’ s divisions include Highway, Aeronautics, Registry, Rail & Transit and Programs & Planning. There are approximately 3,600 employees that work in the department. In addition, the Massachusetts Bay Transportation Authority (MBTA) and Regional Transit Authorities (RTA) are subject to oversight by MassDOT. MassDOT is seeking to hire a Disaster Recovery Program Manager who will be responsible for transforming the Enterprise Disaster Recovery Program for MassDOT IT. This program ensures the safety of the Commonwealth transportation infrastructure in the event of a disaster. The Disaster Recovery Program Manager will work with the business and technology groups within MassDOT to define the roadmap for the Disaster Recovery Program and drive that forward to meet business requirements. This will be an individual contributor role and will also manage one or more employees and contractors. The incumbent of this role will be expected to own the Disaster Recovery Program and provide disaster recovery expertise, primarily around process and policy, but ideally also technical solutions. The successful candidate will be able to understand business needs and priorities, while also understanding infrastructure, solution architecture, and platform engineering. This role will report to the Deputy CTO. The primary work location for this role will be at 10 Park Plaza, Boston, MA 02116. *The work schedule for this position is *Monday thru Friday, 9AM to 5PM EST. Up to 5% travel may be required. *The majority of time will be spent working from a home location; however, this position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. *Responsibilities: * Work cross-functionally with different business and technology groups to understand Disaster Recovery needs and capabilities. * Coordinate and execute Disaster Recovery planning efforts and work with the ongoing COOP (Continuity of Operations Planning) efforts. * Manage vendors and internal projects as part of the development of the Disaster Recovery Program including developing and maintaining all Disaster Recovery policies, standards, procedures, and guidelines. * Ensure compliance with EOTSS (Executive Office of Technology Services and Security) policies and directives. * Build awareness of the Disaster Recovery Program across various levels of the organization. * Serve as an advisor on Disaster Recovery matters and as the primary point-of-contact for Disaster Recovery related activities * Report on the progress of the Disaster Recovery Program, including performance against plan and key metrics. * Keep up to date with new developments and technologies related to Disaster Recovery and Business Continuity. * Assist with assigned projects or research as needed. Preferred Knowledge, Skills, and Abilities: * Minimum six (6) to eight (8) years of combined experience working in Business Continuity, Disaster Recovery, and Information Technology is required. Ten (10) plus years of experience is preferred. * Strong leadership and collaboration skills; senior level leadership and team building experience with the capability to supervise, coach, and mentor a technical team is strongly preferred. * Extensive knowledge of Business Continuity and Disaster Recovery procedures. * Subject matter expert in the area of Disaster Recovery Enablement. * Experience with recovery automation tools, data replication, and other Disaster Recovery toolsets. * Understanding of modern IT production datacenter and Internet hosting operations. * Proficiency in infrastructure technology areas including server hardware, operating systems, networking, telecom, storage, virtualization, automation and orchestration, and cloud architecture. * Broad knowledge of application architecture and software development techniques. * Elite level of technical writing and editing, to include formatting, proofing, and enhancing technical guides, briefs, manuals, requirements analyses, specification documents, etc. * Must have excellent verbal and written communication skills and be able to clearly articulate complex technical issues to all levels of the organization. * Must demonstrate project management and organizational skills to coordinate work efficiently and effectively across multiple teams to meet target dates. * Proven problem-solving ability. * Must possess superior interpersonal skills. Education and Certifications: * Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience. * Certified Business Continuity Planner (CBCP) or Associated Disaster Recovery Planner accreditation is preferred, but not required. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Information Systems and Technology* *Organization: Massachusetts Department of Transportation *Title: *Enterprise Disaster Recovery Program Manager Location: Massachusetts-10 Park Plaza Requisition ID: 22000BP4