AllOne Health, Inc. Bilingual Call Center Representative in Woburn, Massachusetts
AllOne Health Resources is a leader in workplace health and productivity. We provide a full spectrum of health, wellness, safety and benefit products and services to meet even the most specific and important needs of our customers and their employees.
We are currently seeking to fill a full-time position for a Spanish-speaking Call Center Representative in Wilkes-Barre, PA. The hours of this position are Monday-Friday, 10:30am to 7:00pm.
This Call Center Representative is responsible for the handling and scheduling of inbound telephone calls; most of which are scheduling AllOne Health Resource clients for their medical appointments. In addition, the CCR will make outbound calls to employees. She/he will email and fax appointment confirmations and exam paperwork, contact clinics to confirm that they have the appropriate supplies as well demographic information, and enter updated clinic information in our databases to reflect current demographics.
AllOne Health provides comprehensive benefits package including:
- Health, dental and vision insurance
- 401(K) retirement program
- Comprehensive time-off program
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA)
- Life and disability insurance program
- Short and Long Term Disability Insurance
- Tuition Reimbursement
AllOne Health is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
No Agencies Please – Local Candidates Only
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
High School or better
Some college or better
Bilingual: Must be fluent in Spanish
2-3 years:Experience working in a call center or customer service environment
Ability to work with minimal supervision
Excellent oral and written communication skills
Posted: June 16, 2017