AllOne Health, Inc. Bilingual Call Center Representative in Woburn, Massachusetts01888

Full-Time

AllOne Health Resources is a leader in workplace health and productivity. We provide a full spectrum of health, wellness, safety and benefit products and services to meet even the most specific and important needs of our customers and their employees.

We are currently seeking to fill a full-time position for a Spanish-speaking Call Center Representative in Wilkes-Barre, PA. The hours of this position are Monday-Friday, 10:30am to 7:00pm.

This Call Center Representative is responsible for the handling and scheduling of inbound telephone calls; most of which are scheduling AllOne Health Resource clients for their medical appointments. In addition, the CCR will make outbound calls to employees. She/he will email and fax appointment confirmations and exam paperwork, contact clinics to confirm that they have the appropriate supplies as well demographic information, and enter updated clinic information in our databases to reflect current demographics.

AllOne Health provides comprehensive benefits package including:

  • Health, dental and vision insurance
  • 401(K) retirement program
  • Comprehensive time-off program
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA)
  • Life and disability insurance program
  • Short and Long Term Disability Insurance
  • Tuition Reimbursement

AllOne Health is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

No Agencies Please – Local Candidates Only

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualifications
Skills

Preferred

Computer

Intermediate

Problem Solving

Advanced

Communication

Advanced

Education

Required

High School or better

Preferred

Some college or better

Experience

Required

Bilingual: Must be fluent in Spanish

2-3 years:Experience working in a call center or customer service environment

Ability to work with minimal supervision

Excellent oral and written communication skills

Posted: June 16, 2017