Randstad Customer Service Representative in Westborough, Massachusetts

Customer Service Representative

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job details:

  • location:Westborough, MA

  • salary:$16 per hour

  • date posted:Thursday, September 14, 2017

  • job type:Temp to Perm

  • reference:S_568520

  • questions:kala.haas@randstadusa.com512/993-3983

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description

You will be working for a Large Corporation which has a worldwide presence in the banking and financial services industry

Description:

Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.

Working hours: Mon-Fri - 8 am - 5 pm OR 9 am - 6 pm

Skills:

  • Familiar with MS Office

  • Comfortable working in a fast pace call center environment

  • Able to sit for entire 8 hour shift

  • Customer Service Experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.