National Grid Digital Content Lead in Waltham, Massachusetts

_About the Position:_

Write and produce original and eye-catching digital (web and social) content for US Communications Team.


_Position Responsibilities (including but not limited to)_:

  • Responsible for the development of digital content on the web and social media;

  • Write summaries, blogs and abstracts of policy/business strategy materials for social media, email, web and other digital channels;

  • Research and execute best practices for planning, writing, and disseminating digital content; and for engaging audiences online;

  • Maintain editorial oversight for colleagues’ content on digital channels and ensure advancement of writing style and content strategy for communications team

  • Take a metrics-driven approach to optimizing National Grid’s content strategy;

  • Responsible for the daily conversation management of National Grid’s US corporate communications accounts. Must be familiar with conversation management tools such as Hootsuite, Sprinklr, Sysomos, or Radian6;

  • Create monthly content plans (calendars) with content ideas (for Facebook, Instagram, Twitter, etc.). Aligned with National Grid’s social strategy and business objectives;

  • Publish the content items on the various social media channels and support them with paid media, understanding the approved media plan, budget, and KPI’s; and

  • Must be able to report the results of social and digital content: reach, engagement, CTR, CPV, CPC, share-of-voice /sentiment, etc.

  • Create visual content to improve National Grid’s digital storytelling: Infographics, short videos, etc.

Become part of core US Communications team:

  • Join the after-hours media on-call rotation

  • Serve as a Branch Public Information Coordinator during storms and other crises, etc.

_Knowledge and Experience Required:_

  • Requires a Bachelor’s Degree

  • Experience designing/implementing digital campaigns

  • Experience with graphic design and video editing

  • Digital Certifications in Social Media Marketing, Adobe Creative Suite, Data Science, Python are a plus

  • Media relations experience is a plus

_Capability Requirements:_

  • Social savvy and passionate about social and digital media

  • Excellent copywriting skills with an eye for detail

  • Strong ability to collaborate with various departments, stakeholders, etc. both internally and externally

  • Flexibility/adaptability under tight deadlines and enjoys juggling multiple projects

  • Strong graphic design and video editing skills

_Job Dimensions:_

  • Direct reports: 0

  • Job will require regular travel, mainly to Waltham and Brooklyn

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Global Corp Affairs

Organization: *Corporate Affairs

Title: Digital Content Lead

Location: MA-Waltham

Requisition ID: 20171713

Other Locations: NY-Brooklyn