Marriott Franchised General Manager in Sudbury, Massachusetts


Thank you for your interest in this position. It is a job opportunity with one of Marriott International s franchisees.

Please apply via online :


Additional Information: This hotel is owned and operated by an independent franchisee,. The franchisee controls all aspects of the hotel s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Colwen Hotels, a growing northeast based Hotel Ownership and Management Company, is seeking an accomplished and passionate General Manager for the Fairfield Inn Sudbury. For this General Manager role, we are seeking a hands-on, dynamic hotel general manager.

Responsibilities will include day to day hotel operations, associate development, quality assurance, and active participation sales and marketing efforts. We are looking for self-starters with a proven track record of providing exceptional guest service satisfaction, meeting budgets, a strong working knowledge of P&L statements, and cost/inventory controls.


Tour and visually inspect property on a daily basis. Monitor property cleanliness, quality of product and service throughout hotel.

Interview, train and support all associates, ensuring they perform in accordance with established brand or hotel standards.

Ensure excellence in guest service while overseeing all Sales & Marketing, Food & Beverage, Front Office, Guest Services, Housekeeping and Engineering functions.

Active participation in the sales and marketing process, budgeting and forecasting; profit maximization.

Requires the performance of technical and administrative duties including writing and reviewing reports (Profit and Loss statements/critiques, yield management, capital planning, payroll, etc.)

Interviewing, hiring, coaching and developing associates to maximize the effectiveness of the operation of their respective areas.

Regular ongoing monitoring of staff to ensure the adherence to established policies and procedures; delegation of duties; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners.

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

Leads the property in generation of revenue through sales and marketing efforts at the property level, participating in revenue management calls, sales calls and site visits in a revenue leadership role.

Maintains strong knowledge of the local market, including demand generators, competitor strategies, and community impact opportunities.

Manages relationships with hotel vendors, negotiating service agreements as appropriate.

Reviews financial reports and statements to understand property's performance versus budget and expenses.

Works to determine areas of concern and develops strategies to improve performance.

Coaches and supports hotel team to effectively manage occupancy and rates, wages and controllable expenses.

Conduct monthly reward and recognition meeting celebrating goal and associate achievements.

Strives to accomplish financial goals simultaneously with superior guest and associate satisfaction

Manages costs within the hotel, including supplies, utilities, labor expenses to within budgeted parameters, combining with sales/revenue acumen to deliver an efficient and profitable operation.

Establishes and maintains open, collaborative relationships with direct reports and team members; Fosters team member commitment to providing exceptional service

Analyzes any service issues and identifies trends. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results

Ensures that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations

Inspires and motivates teams to achieve operational excellence; Makes key decisions, removes obstacles to success, and ensures adequate resources are available to achieve business results

Ensures property is a safe and secure facility for guests and associates


  • 3 years minimum in the role of General Manager
  • Previous experience as General Manager of a Marriott hotel preferred
  • Strong F&B background with a focus in banquets
  • Ability to influence and achieve results in the areas of profitability and REVPAR
  • Demonstrated passion and sense of urgency in the achievement of results
  • Willingness and ability to train and develop future leaders
  • Highly motivated individual with strong leadership skills
  • Strong budgetary, projections and cost control skills
  • Excellent time management skills
  • Strong organizational skills
  • Strong customer service orientation and skills
  • Must be self-motivated and results oriented
  • Creative problem solving skills
  • Experience making presentations in front of groups

Additional information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth
  • Warm and supportive work environment
  • Competitive Wages
  • Medical, Dental and Vision Insurance
  • Company-funded Health Reimbursement Account
  • Flex Spending Account
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment
  • Paid Time off Programs
  • Holiday Pay
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

See above.

This company is an equal opportunity employer.


Job: Property Leadership

Organization: Fairfield Inn & Suites

Location: MA-Sudbury

Requisition ID: 17001QQO