Lowe's Credit/ SOS Coordinator in Springfield, Massachusetts
Responsible for supporting credit program activities including processing customer and storing credit applications and transactions, training associates on credit policies and procedures, maintaining adequate supplies of credit card materials and signage, organizing promotions to meet budgeted goals, and reviewing and completing all Lowe's system tasks. Also responsible for greeting and acknowledging all customers in a friendly, professional manner and providing quick, responsive customer service.
Requires morning, afternoon and evening availability any day of the week.
Ability to read, write, and perform basic arithmetic (addition, subtraction).
6 months experience promoting, administering and training employees on credit and Special Order Sales programs, including maintaining current credit /Special Order Sales signage.
6 months experience reviewing and/or reconciling in store reports, completing audits in the store, and sharing pertinent information with management team or other store employees.
6 months experience with Lowes.
6 months experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.
Job ID: 1218193BR
Line of Business: Store
Job Category: Customer Service
Department: 0708 - Administrative Office
Employment Type I: Regular
Employment Type II: Part-Time
Location #: 0660
Location Name: E. Springfield, MA
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.