GPC - Genuine Parts Company Assistant Store Manager (Retail Store) North Shore MA in Saugus,, Massachusetts

Assistant Store Manager (Retail Store) North Shore MA

Category: Retail

Job Id: 213350

Brand: NAPA Auto Parts

Location: Saugus, MA

Major Market: MA – Boston

Date Posted: August 10, 2017


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Job Description

Imagine not only being able to use your expertise to help our customers succeed and stay safely on the road, but also being able to lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for an energetic Assistant Store Manager to join our team who has a passion for the automotive parts industry.

Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!

What we need from you:

  • Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

  • Provide daily leadership and creating and sustaining a culture of employee engagement

  • Partner with the Store Manager to drive company owned store initiatives which will drive our profits

  • Be energetic and have a passion for automotive parts


Job responsibilities include:

  • Lead a successful team and manage in our fast-paced retail stores

  • Manage store operations to maximize sales, profits and customer service

  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results

  • Inventory protection, asset management and operational issues

  • Overall cleanliness and readiness of vehicles, sales floor, stock room and outside areas

  • Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures

  • Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

  • Maintain a safe environment for all


  • High school diploma or equivalent. Technical school, ASE Parts Certification and/or college degree a plus.

  • Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment.

  • Experience in heavy duty parts and service or paints is also a plus.

  • Passion for delivering customer care and building long term telationships

  • Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected

  • Knowledge of cataloging and/or inventory management systems

  • Stamina to stand and walk for entire work shift

  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary

  • Strength to lift 60 lbs of merchandise

  • Driving aptitude for both manual and automatic vehicles

  • Valid Driver’s License with:

  • No DWI convictions within the past four years

  • No more than three moving violations or two at-fault accidents in the last three years

  • Flexibility in schedule including evenings, weekends and holidays

  • Pre-Employment Drug Screen and Background Check

    Closing Statement

We’re not your grandfather’s NAPA. While we have a strong legacy behind us, we’ve sped our way to become a powerhouse in the auto parts industry with 5,800 stores, 60 distribution centers, and 15,000 NAPA AutoCare facilities across the country, and we’re not stopping there.

As our vehicles become more advanced, we’ve adapted our business in ways that allow us to stay ahead of the curve. We’re constantly updating our inventory of over 450,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we’re hiring new talent to join our ranks.

If you are interested in joining NAPA, you share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you’ll be part a team that’s building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.