State Street Wealth Management Segment Head, Managing Director in Quincy, Massachusetts

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Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.

State Street’s Business Segment Head is responsible for actively running and managing a business segment within Wealth Manager Services – this includes responsibility for client P&L;’s, , development and implementation of strategic business plans, running and managing client service and relationship management teams, defining product needs/enhancements, helping drive new business, cross sell and client uplift requirements, supporting sales in new business opportunities, developing and implementing the deployment of cost/process efficient operating models and monitoring of client satisfaction & business health. The position also includes the responsibility to act as a senior client relationship for c suite contacts.

Key Accountabilities:

Business Management

  • Own compliance to stringent Legal, Risk and Regulatory requirements/procedures

  • Own and manage Client Service and Relationship Management teams

  • Engage with client base and develop strong relationships with C level suite

  • Understand the business, align strategic plans with corporate initiatives and drive overall business strategy within the team

  • Understand strategic client needs / strategies and anticipate future client needs and deliver innovative solutions. Keep informed of trends and issues relevant to the business

  • Ensure team adopts a pro-active role in establishing State Street as a partner & key component for client success

  • Promote State Street’s brand visibility to the Wealth Marketplace

New Business

  • Actively work with Sales and Marketing in developing winning new business opportunities within State Street’s desired risk tolerance

  • Manage RM’s support for completion of new business RFP’s

  • Manage CS & RM teams in the client on-boarding process

  • Manage cross sell and client uplift strategies

Financial Management

  • Manage budget – both expense and revenue streams

  • Identify potential revenue strategies, including cross-selling of value added services and products, new products and services as well as product enhancements

  • Manage client contract negotiations and fee agreements

  • Manage client profitability

Change Management

  • Facilitate and implement change / initiatives within State Street, locally, regionally and globally

  • As a member of senior business unit management, actively contributions to team decisions and initiatives, business planning and goal setting

  • Actively participate in industry affairs and keep up to date on legislative requirements and standards

  • Be acutely aware of the changing market and impact on existing and potential client base

Work Characteristics:

  • Strong management & leadership skills

  • Ability to run a business (set strategy, manage budget, risk, compliance, client and talent management)

  • Articulate a clear and compelling vision for business teams in terms that they will understand and respond

  • Ability to provide leadership, vision and direction for managers and staff across multiple groups

  • Embrace State Street’s “corporate values” and foster a work environment reflective of those values

  • Possess the business acumen to develop and maintain strategic relationships both internally and externally

  • Actively recruit, develop, rotate and upgrade where necessary a diverse pool of key talent

Experience, Qualifications, Skills and Abilities

  • Undergraduate degree and/or formal qualifications in a relevant business stream

  • Required 10-12 years’ of relevant experience and demonstrated knowledge in the Registered Investment Advisor (RIA) and or Wealth Management industry

  • Proven capabilities in operational, staff management and client management

  • Proven background in the management of a business or business segment



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Job Title: Wealth Management Segment Head, Managing Director

Job ID: 156980

Full/Part Time: Full FTE

Regular/Temporary: Regular

Location: US-MA-Quincy