State Street Wealth Management Segment Head, Managing Director in Quincy, Massachusetts
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.
State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.
State Street’s Business Segment Head is responsible for actively running and managing a business segment within Wealth Manager Services – this includes responsibility for client P&L;’s, , development and implementation of strategic business plans, running and managing client service and relationship management teams, defining product needs/enhancements, helping drive new business, cross sell and client uplift requirements, supporting sales in new business opportunities, developing and implementing the deployment of cost/process efficient operating models and monitoring of client satisfaction & business health. The position also includes the responsibility to act as a senior client relationship for c suite contacts.
Own compliance to stringent Legal, Risk and Regulatory requirements/procedures
Own and manage Client Service and Relationship Management teams
Engage with client base and develop strong relationships with C level suite
Understand the business, align strategic plans with corporate initiatives and drive overall business strategy within the team
Understand strategic client needs / strategies and anticipate future client needs and deliver innovative solutions. Keep informed of trends and issues relevant to the business
Ensure team adopts a pro-active role in establishing State Street as a partner & key component for client success
Promote State Street’s brand visibility to the Wealth Marketplace
Actively work with Sales and Marketing in developing winning new business opportunities within State Street’s desired risk tolerance
Manage RM’s support for completion of new business RFP’s
Manage CS & RM teams in the client on-boarding process
Manage cross sell and client uplift strategies
Manage budget – both expense and revenue streams
Identify potential revenue strategies, including cross-selling of value added services and products, new products and services as well as product enhancements
Manage client contract negotiations and fee agreements
Manage client profitability
Facilitate and implement change / initiatives within State Street, locally, regionally and globally
As a member of senior business unit management, actively contributions to team decisions and initiatives, business planning and goal setting
Actively participate in industry affairs and keep up to date on legislative requirements and standards
Be acutely aware of the changing market and impact on existing and potential client base
Strong management & leadership skills
Ability to run a business (set strategy, manage budget, risk, compliance, client and talent management)
Articulate a clear and compelling vision for business teams in terms that they will understand and respond
Ability to provide leadership, vision and direction for managers and staff across multiple groups
Embrace State Street’s “corporate values” and foster a work environment reflective of those values
Possess the business acumen to develop and maintain strategic relationships both internally and externally
Actively recruit, develop, rotate and upgrade where necessary a diverse pool of key talent
Experience, Qualifications, Skills and Abilities
Undergraduate degree and/or formal qualifications in a relevant business stream
Required 10-12 years’ of relevant experience and demonstrated knowledge in the Registered Investment Advisor (RIA) and or Wealth Management industry
Proven capabilities in operational, staff management and client management
Proven background in the management of a business or business segment
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Job Title: Wealth Management Segment Head, Managing Director
Job ID: 156980
Full/Part Time: Full FTE