Group 1 Automotive Automotive Service Advisor - Ira Audi in Peabody, Massachusetts

IRA AUDI is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified AUTOMOTIVE SERVICE ADVISOR to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance

  • 401(k) plan with company match

  • Paid Time-Off

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional work environment, with job training and advancement opportunities

  • Setting, confirming and preparing for appointments to expedite the customer’s service experience

  • Greeting customers in a timely and friendly manner

  • Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection

  • Producing repair orders for customers with full transparency including cost and time estimates

  • Communicating frequently with Technicians and Parts Associates to ensure timely completion of work

  • Follow-up with customers on the status of their vehicle

  • Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information

  • High school diploma or equivalent

  • Must be able to write clear and precise repair instructions

  • Provide estimates for labor and parts

  • Establish/determine customers method of payment

  • Obtain customers signature on PO

  • Continuous communication on jobs throughout the day

  • Coordinate with manufacturer and/or extended warranty companies for approval in advance of repairs

  • Be knowledgeable of products and services

  • Meet or exceed sales quotas set by management

  • Test drive vehicles when necessary

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.

ID: 2017-3436

External Company Name: Group 1 Automotive, Inc.

External Company URL: