Green Mountain Coffee Senior Director, Retail Supply Chain in MA, Massachusetts

Senior Director, Supply Chain

The Senior Director is responsible for leading the development and execution of strategic plans to deliver supply chain performance to our top Mass Merchant customers. This position leads the Supply Chain Mass Merchant team by understanding Sales priorities, implementing strategies, analyzing the demand and supply signals, and ensures issues are resolved in a timely manner with a focus on productivity and customer service. This role will drive supply chain results in all aspects including demand planning, supply planning, inventory management, customer fulfillment, and productivity. This leader will work with the Distribution and Transportation team to ensure transportation and delivery needs are met. The position is embedded with Sales leadership and implements initiatives to support our Top Customers in the Mass Merchant channel.

What you will do:

  • Leads the activities of the Supply Chain network that support Mass Merchant Customers.

  • Partners with Mass Merchant Sales and other leaders to develop and implements strategic plans that meet our customers’ demand while improving productivity, quality and operational efficiency.

  • Evaluates performance trends to build a demand forecast and set production plans.

  • Ensures operational execution of new product launches and transitions, while accelerating speed to market.

  • Coach, train, develop and mentor Managers and the broader Supply Chain network to ensure current and future performance levels are met.

  • Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills. Be proactive and address issues when they show.

  • Serve as an operational and management source of expertise, and contribute to the success of the team/senior management team as a whole - by supporting associated and team-wide initiatives.

  • Work with Sales and Supply Chain functions to establish process improvement programs.

  • Provide strong and visible leadership across the Supply Chain and Sales functions, both internally and with our customers.

  • Develops, defines and leads key Supply Chain relationships with top customers.

What you must have:

  • Bachelor’s degree in supply chain management, industrial engineering, or related field required. Master’s degree preferred.

  • 15 years’ progressive leadership experience in customer service or product supply in the consumer product industry.

  • Ability to create and maintain relationships, both externally and internally.

  • Excellent communication skills, focused especially on the customer experience.

  • Ability to be flexible while able to drive for results, even when all of the requirements have not been defined.

  • Critical thinking and problem solving skills.

  • Ability to regularly travel business; work a flexible schedule as needed.

  • Experience in SAP is highly desirable.

Keurig is an Equal Opportunity Employer. Offers of employment are contingent upon satisfactory completion of a reference check, background check, drug/alcohol test, and documented proof of work authorization. In addition, some roles require a pre-employment medical examination to determine your ability to perform the essential duties of the job.

Job: *Supply Chain Management

Organization: *Product Supply

Title: Senior Director, Retail Supply Chain

Location: Massachusetts-MA - Burlington

Requisition ID: 1700885